Aurora Mobile Limited, a provider of customer engagement and marketing technology services, showcased its AI-first platform, EngageLab, at Super AI 2026 in Singapore from June 10 to 11. The summit, Asia's largest artificial intelligence event, gathered over 10,000 global business leaders and technology experts to explore AI's transition from laboratory ideals to large-scale commercial implementation. EngageLab's presence highlighted its role in accelerating enterprise globalization through AI-driven customer engagement solutions.

Immersive AI Customer Service Solutions

EngageLab's booth attracted professionals from finance, e-commerce, and telecommunications. The team created an "Immersive Intelligent Customer Service and Marketing Experience Zone" to demonstrate real-world applications. Attendees experienced how EngageLab LiveDesk, an intelligent customer service tool, handled high-concurrency multilingual inquiries with lightning-fast responses. The platform seamlessly transferred complex conversations to human agents, showcasing a hybrid AI-human model.

Solving Real-World Business Challenges

EngageLab engaged with global enterprises to address specific industry pain points during digital globalization transformations. The platform's native AI-empowered solutions provided breakthrough strategies across sectors:

Empowering Global Enterprise Growth

EngageLab's demonstrations at Super AI 2026 underscored its leadership in AI commercial implementation. The platform integrates omnichannel reach, security verification, and marketing services to build a full-lifecycle business closed loop. Moving forward, EngageLab aims to deepen AI integration across engagement scenarios, supporting enterprises in Southeast Asia, Japan, the Middle East, Europe, and the Americas.

Aurora Mobile Limited announced that its unified platform, Modellix.ai, has integrated Vidu's video generation model capabilities and launched Vidu Q3-Mix. This integration aims to enhance content production efficiency across sectors such as advertising, e-commerce, and AI drama by providing advanced tools for dynamic video generation.

The Vidu Q3 series is designed for narrative video creation, supporting native audio-video generation, video outputs of up to 16 seconds, and multi-character dialogue capabilities. Vidu Q3-Mix, a key model within this series, focuses on balanced performance and broad application scenarios, with improvements in consistency and visual aesthetics. It is suitable for interactive entertainment, advertising, AI drama, and other content production needs.

Through Modellix, users can generate dynamic video content from reference images, characters, products, or scenes. The platform offers a unified Playground and model interface for testing and access. This integration expands Modellix's AI video model capabilities, providing content creators, developers, and enterprise users with more options for video generation.

ShengShu Technology, the developer of Vidu, is a global leader in multimodal generative AI. Its flagship product, Vidu, serves multiple industry scenarios, including animation, interactive entertainment, advertising, film, and cultural tourism, through MaaS and SaaS offerings.

Vidu Q3-Mix addresses the need for stability and controllability in AI video production workflows. It offers enhanced capabilities in camera control, character motion, complex prompt understanding, and scene consistency. This makes it valuable for teams in advertising, e-commerce, AI drama, virtual characters, and social media video, where continuous, stable, and reusable production workflows are essential.

Modellix aims to simplify the adoption of advanced AI models by providing a single platform for exploring models, testing them in Playground, accessing APIs, viewing transparent pricing, and managing call logs. With the integration of Vidu Q3-Mix, users can more easily experience reference-to-video capabilities and apply them to content production and business workflows.

To support the launch, Modellix is offering a two-week limited-time campaign. From June 15 to June 28, 2026, users can access Vidu Q3-Mix on Modellix at a 50% discount.