Zomato Faces Employee Allegations Amid GST Demand Orders
Zomato is dealing with internal and regulatory challenges. An employee, Shashank Shukla, publicly alleged unethical behavior in employee removal. The company has also received GST demand orders totaling ₹1718.93 lakh, with additional interest of ₹2142.00 lakh and penalties of ₹172.19 lakh for the period July 2017 to March 2020. Zomato, now Eternal Limited, plans to appeal against these orders, believing they have a strong case on merits.

*this image is generated using AI for illustrative purposes only.
In a recent development, food delivery giant Zomato finds itself navigating through choppy waters as it faces both internal allegations and regulatory challenges.
Employee Allegations Surface
Shashank Shukla, a Zomato employee who joined the company in February, has publicly alleged on LinkedIn that the company is engaging in unethical behavior. Shukla claims that Zomato is removing employees without their consent, failing to consider personal circumstances, and that senior leadership is acting without accountability.
In his post, which tagged Zomato CEO Deepinder Goyal and other company leaders, as well as group brands Hyperpure and Blinkit, Shukla stated that he had personally experienced such an incident. He mentioned that he had already escalated these issues internally via email before making the public post.
When contacted about these allegations, Zomato declined to comment on the matter.
GST Demand Orders
Adding to the company's challenges, Zomato, now known as Eternal Limited, has received three Goods and Services Tax (GST) demand orders from the Joint Commissioner, Appeals-4, Bengaluru. These orders, received on August 25, cover the period from July 2017 to March 2020.
The details of the GST demand orders are as follows:
Period | GST Demand | Interest | Penalty |
---|---|---|---|
July 2017 - March 2018 | ₹89.93 | ₹131.00 | ₹8.99 |
April 2018 - March 2019 | ₹1127.00 | ₹1454.00 | ₹113.00 |
April 2019 - March 2020 | ₹502.00 | ₹557.00 | ₹50.20 |
Total | ₹1718.93 | ₹2142.00 | ₹172.19 |
The total GST demand amounts to ₹1718.93 lakh, with an additional ₹2142.00 lakh in interest and ₹172.19 lakh in penalties.
Company's Response
Eternal Limited (formerly Zomato Limited) has stated that they believe they have a strong case on merits, backed by views from their lawyers. The company plans to file appeals against these orders before the appropriate authority.
As the food delivery giant grapples with these internal and external challenges, stakeholders will be closely watching how the company addresses both the employee allegations and the regulatory demands in the coming days.