UK Trade Panel Probes TCS Over Client Cyber Attacks
Tata Consultancy Services (TCS) is facing an inquiry from the UK's Business and Trade Committee after cyber attacks on three high-profile clients: Jaguar Land Rover, Marks & Spencer, and Co-op. The committee demands explanations about TCS's service scope, internal investigations, and contract details, especially for Critical National Infrastructure sectors. The M&S attack allegedly involved a ransomware email from a TCS employee's account. JLR's attack began on August 31, while M&S and Co-op were targeted in April. TCS must respond by September 29, with potential implications for the IT services industry and cybersecurity standards.

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Tata Consultancy Services (TCS), a leading IT services provider, faces scrutiny from the UK's Business and Trade Committee following cyber attacks on three of its high-profile clients. The committee has demanded answers from TCS regarding its role as a service provider in the wake of these security breaches.
Cyber Attacks on Major Clients
The cyber attacks affected three prominent TCS clients:
- Jaguar Land Rover (JLR)
- Marks & Spencer (M&S)
- Co-op
These incidents have raised concerns about TCS's involvement and the security measures in place for its client services.
Committee's Inquiry
The Business and Trade Committee has written to TCS seeking clarification on several key points:
- Service Scope: TCS has been asked to explain the extent of its services to the affected companies.
- Internal Investigations: The committee is requesting updates on any internal investigations conducted by TCS in response to these incidents.
- Contract Details: TCS is required to disclose the number and value of its service contracts, with a particular focus on companies operating in Critical National Infrastructure sectors.
M&S Incident Details
Media reports cited by the committee suggest that the cyber attack on M&S was triggered by a ransomware email sent from a TCS employee's account. This allegation adds a layer of complexity to the investigation and raises questions about internal security protocols at TCS.
Timeline of Attacks
- JLR: The cyber attack began on August 31, leading to production halts that have been extended until October 1.
- M&S and Co-op: These attacks occurred in April, predating the JLR incident.
TCS's Role and Response
TCS serves as a technology partner for all three affected companies. The company has been given until September 29 to respond to the committee's inquiries. The response from TCS is expected to shed light on its cybersecurity measures and the steps taken to prevent such incidents in the future.
Implications for TCS and the IT Services Industry
This scrutiny by the UK trade panel could have significant implications for TCS and potentially the broader IT services industry. It highlights the critical importance of robust cybersecurity measures in an era where digital services are deeply integrated into various sectors, including those considered part of Critical National Infrastructure.
As the investigation unfolds, it may lead to increased focus on cybersecurity practices and accountability in IT service partnerships, potentially influencing future regulations and industry standards in the UK and beyond.
Historical Stock Returns for Tata Consultancy Services
1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
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-1.97% | -8.52% | -8.17% | -20.26% | -32.46% | +19.49% |