SEBI Overhauls Technical Glitch Framework, Exempts 60% of Stock Brokers from Compliance Rules
SEBI has comprehensively revised its technical glitch framework for stock brokers, exempting approximately 60% of brokers with fewer than 10,000 clients from compliance requirements. The changes include extended reporting timelines from one to two hours, exemptions for glitches beyond brokers' control, and streamlined reporting through a single Common Platform. The framework introduces enhanced transparency measures requiring client notifications within two hours while rationalizing financial disincentives and technology compliance requirements based on broker size and technology dependence.

*this image is generated using AI for illustrative purposes only.
The Securities and Exchange Board of India (SEBI) has announced a comprehensive overhaul of its technical glitch framework for stock brokers, introducing significant changes that will ease compliance burdens and improve operational flexibility for market intermediaries. The revised framework, which comes into effect immediately, represents a major shift from the original rules introduced in November 2022.
Major Scope Reduction for Smaller Brokers
The most significant change involves a substantial reduction in the framework's scope. SEBI has streamlined eligibility criteria to exempt smaller brokers with limited business scale and lower technology dependence. The new framework will apply only to brokers with more than 10,000 registered clients, effectively removing approximately 60% of brokers from the regulatory regime.
| Parameter | Previous Framework | Revised Framework |
|---|---|---|
| Broker Coverage | All brokers | Only brokers with 10,000+ clients |
| Exempted Brokers | None | ~60% of total brokers |
| Reporting Timeline | 1 hour | 2 hours |
| Reporting Method | Exchange-wise | Single Common Platform |
Expanded Exemptions and Reduced Liability
SEBI has introduced comprehensive exemptions for various types of technical disruptions. Glitches occurring beyond a broker's control will no longer be covered under the framework, providing immunity from incidents outside their direct influence. The regulator has specifically exempted:
- Glitches originating outside a broker's trading architecture
- Disruptions that do not directly affect trading functionality
- Incidents with negligible impact on operations
This approach ensures that brokers are only held accountable for technical issues within their control and that materially affect their service delivery capabilities.
Enhanced Reporting and Communication Requirements
The revised framework introduces improved transparency measures while easing operational burdens. SEBI has extended the initial reporting timeline from one hour to two hours, factoring in trading holidays and operational realities. The regulator has also shifted from exchange-wise reporting to a centralized Common Reporting Platform, streamlining the submission process.
| Reporting Requirement | Timeline | Method |
|---|---|---|
| Client & Exchange Notification | 2 hours | Websites, SMS, email, app alerts |
| Preliminary Incident Report | T+1 day | Exchange submission |
| Detailed Root Cause Analysis | 14 calendar days | Samuhik Prativedan Manch portal |
Brokers must inform both exchanges and clients within two hours of any qualifying incident. Exchanges will disseminate this information on their websites, while brokers must notify clients through multiple channels including websites, SMS, email, or pop-up alerts on trading applications.
Rationalized Financial Structure and Compliance
SEBI has recalibrated the financial disincentive structure, taking into account applicable exemptions, the nature of glitches (major or minor), and the frequency of such incidents. Technology compliance requirements, including capacity planning and disaster recovery drills, have been adjusted based on broker size and technology dependence.
The framework revision follows concerns raised by industry bodies regarding the scope and rigidity of the original rules implemented in November 2022. The regulator had introduced detailed exchange guidelines in December 2022, but subsequent industry feedback prompted this comprehensive review and restructuring of the regulatory approach.















































