Sebi Eases Technical Glitch Rules for Brokers, Exempts 60% of Small Firms from Compliance Framework
Sebi has revised its technical glitch framework for stockbrokers, limiting applicability to firms with over 10,000 clients and exempting nearly 60% of brokers from compliance requirements. The regulator has clarified that not all system issues qualify as reportable glitches, extended reporting timelines from one to two hours, and introduced a single reporting platform. Technology compliance obligations and penalty structures have been calibrated based on broker size and technology dependence, with detailed disincentive norms to be issued by stock exchanges.

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The Securities and Exchange Board of India (Sebi) has announced significant revisions to its technical glitch framework for stockbrokers, marking a substantial shift toward easing compliance burdens for smaller market participants. The changes, outlined in a circular issued on Friday, represent part of Sebi's broader "ease of compliance" initiative and follow extensive consultation with market participants.
Scope Reduction Exempts Majority of Brokers
The most significant change involves narrowing the framework's applicability to stockbrokers with more than 10,000 registered clients. This revision fundamentally alters the compliance landscape for the brokerage industry.
| Parameter | Details |
|---|---|
| Client Threshold | 10,000+ registered clients |
| Brokers Exempted | Nearly 60% of all brokers |
| Beneficiaries | Small and mid-sized firms |
| Previous Scope | All brokers regardless of size |
Sebi estimates this change will remove nearly 60% of brokers from the framework, effectively exempting a large number of small and mid-sized firms that have limited scale and lower dependence on complex trading technology. Until now, the framework applied uniformly across all brokers, regardless of their size or technological complexity.
Refined Definition of Reportable Glitches
Sebi has introduced important clarifications regarding what constitutes a reportable technical glitch. The revised framework excludes several categories of system-related issues from mandatory reporting requirements:
- Glitches originating outside a broker's own trading architecture
- Issues that do not directly affect trading functionality
- Problems with negligible impact on operations
This refinement provides brokers immunity from penalties for problems beyond their control or issues that do not impair their ability to provide trading services to clients. The change addresses long-standing industry concerns about being penalized for external system failures or minor technical hiccups.
Streamlined Reporting Requirements
The regulator has simplified several aspects of the reporting process to reduce administrative burden on brokers:
| Reporting Aspect | Previous Requirement | New Requirement |
|---|---|---|
| Reporting Timeline | 1 hour | 2 hours |
| Holiday Consideration | Not specified | Trading holidays factored in |
| Reporting Platform | Multiple exchanges | Single common platform |
Brokers now have two hours instead of one to report technical glitches, and the revised framework takes trading holidays into account when calculating reporting timelines. Additionally, reporting has been streamlined through a single common platform, replacing the earlier requirement to report separately to multiple stock exchanges.
Technology Compliance Calibration
Sebi has rationalized technology-related compliance obligations, including requirements around capacity planning and disaster recovery drills. These obligations will now be calibrated based on two key factors:
- The size of the broker
- The extent of reliance on technology
This risk-based approach ensures that compliance requirements are proportionate to the broker's operations and technological complexity, reducing unnecessary regulatory burden on smaller firms with simpler technology infrastructures.
Revised Penalty Structure
The financial disincentive structure linked to technical glitches has been comprehensively reworked. The new penalty framework incorporates several factors to ensure proportionate enforcement:
- Exemptions for qualifying circumstances
- Severity classification (major or minor glitches)
- Frequency of occurrences
Detailed disincentive norms will be issued by individual stock exchanges, allowing for market-specific implementation while maintaining consistency in approach. This revision moves away from the previous one-size-fits-all penalty structure toward a more nuanced system that considers the specific circumstances of each incident.















































