OPD Coverage in Health Insurance Policies Surges to 22%, Policybazaar Data Reveals
Health insurance policies offering Outpatient Department (OPD) coverage have increased from 5% to 22% over the past three years, according to PB FinTech data. OPD coverage now includes doctor consultations, diagnostic tests, pharmacy expenses, dental treatment, and preventive check-ups, with 90% of claims processed cashlessly. Users with OPD coverage make claims 3-4 times annually, and a 5-10% reduction in hospitalizations has been observed among OPD coverage holders. The 30-45 age group shows the highest adoption at 33%, followed by the 18-30 group at 27%. Tier-1 cities account for half of all OPD users. Consultations make up 35-40% of claims, diagnostics 25-30%, and pharmacy 20-25%. Tele-consultations now represent 45-50% of OPD usage. OPD sum insured limits have increased to up to ₹1 lakh.

*this image is generated using AI for illustrative purposes only.
In a significant shift in the health insurance landscape, Outpatient Department (OPD) coverage has seen a substantial increase, according to recent data from PB FinTech . The percentage of health insurance policies offering OPD benefits has more than quadrupled, jumping from 5% three years ago to 22% currently.
Expanding Coverage Beyond Hospitalization
OPD coverage extends the scope of health insurance beyond traditional hospitalization expenses. It now encompasses a range of outpatient services, including:
- Doctor consultations
- Diagnostic tests
- Pharmacy expenses
- Dental treatment
- Preventive check-ups
A notable feature of these OPD claims is that 90% are processed cashlessly, enhancing convenience for policyholders.
Impact on Healthcare Utilization
The inclusion of OPD coverage appears to be influencing healthcare utilization patterns:
- Users with OPD coverage make claims 3-4 times annually
- A 5-10% reduction in hospitalizations has been observed among OPD coverage holders
Demographic Insights
The adoption of OPD coverage varies across age groups and geographical locations:
Age Group | Adoption Share |
---|---|
30-45 | 33% |
18-30 | 27% |
Geographically, tier-1 cities account for half of all OPD users, with Mumbai, Hyderabad, and Chennai showing the highest uptake.
Breakdown of OPD Claims
The distribution of OPD claims across different services is as follows:
Service | Percentage of Claims |
---|---|
Consultations | 35-40% |
Diagnostics | 25-30% |
Pharmacy | 20-25% |
Rise of Tele-consultations
The data also highlights a shift towards digital healthcare, with tele-consultations now representing 45-50% of OPD usage, compared to 50-55% for physical visits.
Increased Sum Insured Limits
OPD sum insured limits have seen an increase, now reaching up to ₹1 lakh. This enhancement makes the coverage more relevant for frequent healthcare needs, potentially reducing out-of-pocket expenses for policyholders.
The surge in OPD coverage within health insurance policies represents a significant evolution in the Indian insurance market, addressing the growing demand for comprehensive healthcare coverage beyond hospitalization.
Historical Stock Returns for PB FinTech
1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
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