Online Travel Agencies Seek Clarity on New GST Rates for Hotel Bookings

2 min read     Updated on 17 Sept 2025, 05:19 PM
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AI Summary

Online Travel Agencies in India are seeking urgent clarification on hotel booking taxation under revised GST rates effective September 22. The new structure introduces a 5% tax on hotel rooms up to ₹7,500 per night but removes input tax credit benefits. This change could lead to increased costs for OTAs and potential tariff hikes for customers. The FHRAI has expressed concerns about the impact on the hospitality sector, especially smaller hotels. The new system may require hotels to absorb an unrecoverable 18% GST on various operational aspects. OTAs have approached tax authorities for clarity as the industry prepares for potential disruptions to business models.

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Online Travel Agencies (OTAs) in India are facing a potential shake-up in their business models as they seek urgent clarification on hotel booking taxation under revised Goods and Services Tax (GST) rates set to take effect from September 22. The new tax structure has raised concerns about increased costs and potential tariff hikes for customers.

New GST Structure

The revised GST framework introduces a 5% tax on hotel rooms priced up to ₹7,500 per night. However, it also withdraws the input tax credit benefit, a move that has sparked worry among industry players. This change could significantly impact the way OTAs operate and price their services.

Impact on OTAs and Hotels

Under the previous system, hotels would prepay GST on bulk bookings and pass on input credit benefits to consumers through online portals. The removal of input tax credit is expected to increase costs for OTAs, potentially leading to higher tariffs for customers.

Industry Concerns

The Federation of Hotel & Restaurant Associations of India (FHRAI) has voiced its concerns, urging the GST Council to reconsider the decision. The association warns that the new tax structure could severely impact the financial health of the hospitality sector, particularly smaller and mid-segment hotels.

Previous vs. New Tax Structure

Structure GST Rate Input Tax Credit
Previous 12% Available
New 5% Not Available

Financial Implications

The FHRAI highlights that hotels will now have to absorb an unrecoverable 18% GST on various operational aspects:

  • Rentals
  • Outsourced manpower
  • Maintenance
  • Utilities
  • Capital expenditure

To illustrate the impact, the association notes that a ₹1 crore refurbishment project will now incur an additional, unrecoverable GST burden of ₹18 lakh. This extra cost is expected to strain liquidity and financial stability, especially for smaller establishments.

Industry Response

OTAs have approached the Central Board of Indirect Taxes and Customs seeking clarity on the new taxation rules. The industry is keen to understand how these changes will affect their operations and pricing strategies.

Outlook

As the September 22 implementation date approaches, the travel and hospitality industry remains in a state of uncertainty. Both OTAs and hotels are bracing for potential disruptions to their business models and are hoping for further clarification or reconsideration from the GST Council.

The outcome of this tax revision could have far-reaching implications for the competitiveness of India's hospitality sector and the affordability of travel for consumers. Stakeholders are closely watching for any updates or clarifications from tax authorities in the coming days.

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