Medi Assist Healthcare Services Limited has reported that its material step-down wholly owned subsidiary, Paramount Health Services & Insurance TPA Private Limited (Paramount TPA), experienced a cybersecurity incident. The company has since addressed the issue and restored normal operations.

Incident Details

According to the company's filing with the stock exchanges:

• The cybersecurity incident affected some of Paramount TPA's systems and services.
• The incident was confined to Paramount TPA, with Medi Assist and its other subsidiaries remaining unaffected.
• Paramount TPA's technical team, along with specialized experts, initiated necessary actions and protocols to mitigate the impact.

Swift Recovery

The company has reported a quick resolution to the incident:

• All affected infrastructure and systems have been restored.
• Business operations have returned to normal.
• Relevant authorities have been notified of the incident.

Management Response

Medi Assist's management is closely monitoring the situation, demonstrating the company's commitment to cybersecurity and operational stability. The swift response and resolution of the incident highlight the company's preparedness in dealing with such challenges.

Impact on Investors

While cybersecurity incidents can be concerning, Medi Assist's prompt handling of the situation may help mitigate potential negative impacts on investor confidence. The company's transparency in reporting the incident to the stock exchanges aligns with regulatory requirements and good corporate governance practices.

Investors and stakeholders should continue to monitor any further updates from the company regarding this incident and its potential long-term implications on Paramount TPA's operations and Medi Assist's overall business.

Medi Assist Healthcare Services Limited has reported a robust performance for the second quarter and first half of fiscal year 2026, showcasing significant revenue growth and market share gains in the health insurance premium administration sector.

Revenue Growth and Market Share

The company achieved notable revenue growth across its key segments:

Medi Assist Healthcare's market share in health insurance premium administration increased to 20.30% as of September 30, 2025, up from 19.20% in the previous year. The group segment market share saw a significant rise to 30.80% compared to 28.40% in September 2024.

Financial Performance

For Q2 FY26, Medi Assist Healthcare reported a Profit After Tax (PAT) of Rs 8.10 crores. However, this figure was impacted by the recent Paramount acquisition, which led to:

• A decrease in other income
• Increased finance costs
• Incremental depreciation

The effective tax rate stood at 40.10% for Q2 and 30.20% for H1 FY26.

Operational Highlights

• Customer retention remained strong at 93.40%, with a focus on quality revenues following the Paramount acquisition.
• The company's share of Private/SAHI insurers in the total portfolio of Premiums Under Management (PUM) administered increased to 29.10% for H1FY26, a growth of approximately 200 basis points year-over-year.
• Group segment PUM administered for Private/SAHI insurers grew by 20.30% year-over-year, outpacing the industry growth of 7.80%.
• Retail segment PUM administered for Private/SAHI insurers saw an impressive growth of 45.80% year-over-year, significantly higher than the industry growth of 8.60%.

Technology and Future Outlook

Medi Assist Healthcare continues to invest in technology, with the implementation of its MAtrix platform at Star Health and Allied Insurance Co. ongoing. The company expects a ramp-up of volumes from Q4FY26 onwards.

The company maintains a strong pipeline with select marquee corporates already onboarded and is actively pursuing opportunities in the government and international segments.

Medi Assist Healthcare's performance demonstrates its resilience and growth potential in the health insurance administration sector, with a clear focus on technology-driven solutions and market expansion.