Medi Assist Healthcare Services Limited has concluded a GST search operation at its material wholly-owned subsidiary with a payment of ₹4.83 crores to the Department of Goods and Services Tax, Maharashtra. The company submitted its closing submission on March 2, 2026, bringing the search operation to a conclusion.

GST Search Operation Details

The Department of Goods and Services Tax, Maharashtra conducted a search operation under Section 67 of the Central Goods and Service Tax Act, 2017 at the Mumbai office of Medi Assist Insurance TPA Private Limited. The search commenced on February 16, 2026 and concluded on March 2, 2026.

Payment and Compliance Issues

The Department stated that Medi Assist TPA was liable for unpaid taxes due to supplier non-compliance and accrued interest on holdback amounts in customer invoices. The company made a payment of ₹4.83 crores representing the aggregate amount of unpaid tax and interest for all alleged liabilities.

Company's Position and Rights

Medi Assist TPA made the payment without prejudice to its rights and remedies under applicable law. The company has preserved its right to file appropriate representations and seek recovery. The payment was made strategically to avoid any penalty or additional interest charges while maintaining legal options.

Business Operations Impact

The company confirmed that business operations of Medi Assist TPA continue as usual. According to the disclosure, there is no material impact on the financials, operations or other activities of the company arising from this matter, except for the payment made. Medi Assist TPA will continue to extend support to the Department if required.

Regulatory Compliance

The company has fulfilled its disclosure obligations under Regulation 30 of the SEBI Listing Obligations and Disclosure Requirements Regulations, 2015. This disclosure follows an earlier intimation dated February 17, 2026, when the search operation was initially announced. No formal order has been passed by the Department in relation to the search operation as of the disclosure date.

Medi assist healthcare Services has announced a strategic partnership with LawtonAsia aimed at expanding its footprint in the Southeast Asian market, specifically Thailand. The collaboration centers on deploying advanced AI-driven health-tech solutions to enhance insurance claims processing capabilities, with implementation currently underway.

Strategic Partnership Details

The partnership between Medi Assist Healthcare Services and LawtonAsia represents a significant step in the company's international expansion strategy. LawtonAsia is a premier independent insurance broker headquartered in Thailand, recognized for delivering comprehensive and personalized insurance solutions across medical insurance, employee benefits packages, general insurance, and reinsurance services.

Technology Implementation and Benefits

Through this partnership, LawtonAsia is adopting Medi Assist's AI-driven international health and travel insurance platform to streamline the claims experience. The platform optimizes turnaround times and increases transparency, ensuring members have clear visibility and immediate access to their benefits. Additionally, the solution empowers corporate clients to manage flexible benefit plans within their insurance programs seamlessly.

Executive Perspectives

Jerome Kelly, CEO of LawtonAsia, commented on the partnership: "The deal has been months in the making and was cemented when we visited India earlier last week to tour the Medi Assist offices and sign off on the deal. This is a major upgrade for LawtonAsia and will allow the company to use best-in-class AI systems to manage medical insurance claims and provide greater control for clients."

Nikhil Chopra, CBO of Medi Assist, stated: "We're pleased to partner with LawtonAsia as we expand our presence across international markets. By bringing our AI-driven platform into their operations, we're enabling faster claims processing, greater transparency, and more intelligent decision-making."

Implementation Timeline

The implementation phase has officially commenced, with comprehensive testing currently underway in Thailand. Both teams are working closely to ensure a seamless transition, prioritizing reliability, service continuity, and member experience ahead of the full launch expected in the coming weeks. This collaboration reflects a shared commitment to making health benefits effortless, sustainable, and accessible for policyholders across geographies.