IndusInd Bank has announced that its digital banking channels are now live on the Next-gen UPI processing platform, marking a transformative leap in India's real-time payments ecosystem. The bank has become the first private bank to go live on this next-generation processing platform for both Issuer and Acquirer services on the cloud.

UPI 6.0 Platform Features

The new platform, christened UPI 6.0, represents a 6th generation upgrade built by Mindgate Solutions on a hyper-scalable, cloud-ready and resilient architecture. The platform delivers significant performance improvements with sub-second response times, near-zero technical declines, and seamless disaster recovery within minutes.

Strategic Digital Banking Initiative

"At IndusInd Bank, our digital-first approach is driven by the foremost goal of enhancing customer experience," said Ravi Pangal, Chief Information Officer, IndusInd Bank. "The next-generation UPI processing platform is another step forward in our commitment to deliver speed, resilience, and trust in every transaction. This milestone aligns seamlessly with our Digital strategy to create future-ready, intelligent banking ecosystems that serve individuals, merchants, and enterprises in real time."

Enhanced Customer Experience

The upgraded platform is designed to provide an uninterrupted payment experience with faster transaction speed and minimal technical glitches. This new infrastructure ensures superior transaction reliability and operational continuity, even during peak volumes, benefiting millions of customers and merchants across the country.

Digital 2.0 Strategy Alignment

IndusInd Bank's Digital 2.0 strategy focuses on creating a seamless, secure, and intuitive banking ecosystem. The launch of the next-generation UPI processing platform reinforces this vision, delivering faster, resilient, and real-time payment experiences for customers while setting a fresh benchmark in digital banking.

IndusInd Bank Limited has announced key changes in its senior management structure, appointing new leadership for critical risk and credit functions. The appointments, effective February 24, 2026, represent strategic moves to strengthen the bank's operational leadership.

Senior Management Appointments

The bank's board approved two significant appointments during its meeting on February 24, 2026. The board meeting commenced at 10.00 a.m. (IST) and the specific proposals were approved at 3.35 p.m. (IST).

Leadership Profiles

Mr. Saurav Saha - Chief Risk Officer

Mr. Saurav Saha brings extensive experience in financial risk management to his new role. He holds a PGDM from IIM Lucknow and a B. Tech in Electronics & Communication Engineering. Prior to joining IndusInd Bank, he served as Head – Financial Risk Management at HDFC Bank.

His career spans multiple senior leadership positions in risk management, including:

• Chief Risk Officer at HSBC Bangladesh
• Head of Wholesale Credit and Market Risk at HSBC India
• Previous roles at Saudi Awwal Bank, ABN AMRO Bank, and CRISIL

Ms. Judy Heredia - Chief Credit Officer

Ms. Judy Heredia has been associated with IndusInd Bank for three decades, bringing deep institutional knowledge to her new role. She is a Commerce graduate and holds professional certifications including Certified Associate of the Indian Institute of Banking & Finance (CAIIB) and Certified Financial Risk Manager (FRM) from the Global Association of Risk Professionals.

Her contributions to the bank include:

• Building and strengthening the Wholesale Banking Group (WBG) Credit function
• Enhancing credit process efficiency and portfolio quality
• Strengthening credit risk governance framework
• Ensuring robust regulatory and audit outcomes

Transition Arrangements

Mr. Vivek Bajpeyi, the outgoing Chief Risk Officer, will continue as Senior Management Personnel until his superannuation on March 31, 2026. This arrangement ensures a smooth transition of responsibilities and continuity in risk management operations.

Regulatory Compliance

The appointments were made pursuant to Regulation 30, Schedule III, Part A, Para A (7) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The bank has fulfilled all disclosure requirements and notified the relevant stock exchanges including the National Stock Exchange of India Limited and BSE Limited.