Goyal Proposes Mandatory After-Sales Support Framework for Auto Industry

1 min read     Updated on 10 Sept 2025, 10:50 PM
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Commerce Minister Piyush Goyal has proposed a framework requiring companies to maintain local presence and provide after-sales support for a defined period before exiting the Indian market. This aims to protect consumers and ensure continued service in the automobile sector. Goyal emphasized balancing domestic manufacturing with fair competition and mentioned ongoing Free Trade Agreement negotiations. He committed to addressing auto dealers' GST concerns and assured continued government support for the auto industry.

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Commerce and Industry Minister Piyush Goyal has proposed a new framework that would require companies to maintain a local presence and provide after-sales support for a defined period before exiting the Indian market. This move aims to protect consumers and ensure continued service and spare parts availability in the automobile sector.

New Framework for Consumer Protection

Speaking at a Federation of Automobile Dealers Associations event, Goyal emphasized the importance of after-sales service and spare parts availability. The proposed framework is designed to prevent customers from being stranded when companies cease operations in India.

Balancing Domestic Manufacturing and Fair Competition

Goyal highlighted the need to strike a balance between protecting domestic manufacturing and fostering fair competition. He acknowledged that global players bring consumer choice and larger investments to the market, contributing to the industry's growth and diversity.

Free Trade Agreements and Market Expansion

The Minister mentioned ongoing Free Trade Agreement (FTA) negotiations with developed countries, which are expected to bring a wider variety of vehicles to the Indian market. These agreements could potentially open up new opportunities for both domestic and international automakers.

Addressing GST Concerns

Responding to industry concerns, Goyal committed to addressing auto dealers' GST-related issues with the Finance Ministry. He expressed hope that lower taxes would make vehicles more affordable for Indian consumers, potentially boosting sales in the sector.

Government Support for the Auto Industry

Goyal assured continued government support for the auto sector through the Ministry of Heavy Industries and the Department for Promotion of Industry and Internal Trade (DPIIT). He invited industry recommendations to improve the business environment and streamline compliance procedures, demonstrating the government's commitment to fostering growth in the automobile sector.

The proposed framework and ongoing discussions highlight the government's efforts to create a more robust and consumer-friendly auto industry in India, while also ensuring a competitive and thriving market for both domestic and international players.

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GST Rate Cuts Yet to Impact Used Car Market, Industry Experts Say

1 min read     Updated on 08 Sept 2025, 08:23 PM
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The recent reduction in GST rates for automobiles has not yet affected the used car market, according to industry experts. Sundeep Bafna, MD at Fortpoint Automotive Cars Pvt., suggests this could be a good time for car owners to upgrade before potential declines in resale values. The GST reforms have lowered tax rates to 18% for small cars and 40% for luxury vehicles. Kotak Institutional Equities projects on-road prices to fall by 5-8% on average. Major automakers like Mahindra & Mahindra, Tata Motors, Hyundai, and Mercedes-Benz have announced price cuts in response. The changes are expected to stimulate demand in the new car market, creating an interesting dynamic between new and used vehicle markets.

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The recent reduction in Goods and Services Tax (GST) rates for automobiles has sent ripples through the Indian automotive industry, but its effects are yet to reach the used car market, according to industry experts.

Used Car Market Awaits Impact

Sundeep Bafna, Managing Director at Fortpoint Automotive Cars Pvt., noted that the GST Council's decision to lower tax rates on automobiles has not yet influenced the used car market. Bafna anticipates that exchange prices will soften once the new GST rates take effect, potentially impacting resale values.

Advice for Car Owners

In light of these developments, Bafna suggests that this could be an opportune moment for car owners to consider upgrading their vehicles. He advises making the switch before resale values potentially decline and new cars become more affordable due to the tax cuts.

GST Reforms and Price Impacts

The GST reforms have introduced significant changes to the automotive tax structure:

Vehicle Type New Tax Rate
Small cars 18%
Luxury vehicles 40%

According to projections by Kotak Institutional Equities, these changes are expected to have a substantial impact on vehicle pricing:

  • On-road prices: Estimated to fall by 5-8% on average
  • Passenger vehicles: Projected cost reductions of 2-9%

Automakers Respond with Price Cuts

In response to the GST rate reductions, major automakers have announced price cuts across their model ranges:

  • Mahindra & Mahindra
  • Tata Motors
  • Hyundai Motor India
  • Mercedes-Benz India

These price reductions vary significantly, ranging from thousands to lakhs of rupees, depending on the vehicle model and segment.

Market Implications

The GST rate cuts and subsequent price reductions by automakers are expected to stimulate demand in the new car market. However, as Bafna points out, the used car market is yet to feel the effects of these changes. This lag in impact creates an interesting dynamic in the automotive sector, potentially influencing consumer decisions between new and used vehicles in the coming months.

As the market adjusts to these new tax rates, both consumers and industry players will be closely watching how these changes reshape the landscape of India's automotive industry, particularly the interplay between new and used car markets.

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