Goyal Proposes Mandatory After-Sales Support Framework for Auto Industry
Commerce Minister Piyush Goyal has proposed a framework requiring companies to maintain local presence and provide after-sales support for a defined period before exiting the Indian market. This aims to protect consumers and ensure continued service in the automobile sector. Goyal emphasized balancing domestic manufacturing with fair competition and mentioned ongoing Free Trade Agreement negotiations. He committed to addressing auto dealers' GST concerns and assured continued government support for the auto industry.

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Commerce and Industry Minister Piyush Goyal has proposed a new framework that would require companies to maintain a local presence and provide after-sales support for a defined period before exiting the Indian market. This move aims to protect consumers and ensure continued service and spare parts availability in the automobile sector.
New Framework for Consumer Protection
Speaking at a Federation of Automobile Dealers Associations event, Goyal emphasized the importance of after-sales service and spare parts availability. The proposed framework is designed to prevent customers from being stranded when companies cease operations in India.
Balancing Domestic Manufacturing and Fair Competition
Goyal highlighted the need to strike a balance between protecting domestic manufacturing and fostering fair competition. He acknowledged that global players bring consumer choice and larger investments to the market, contributing to the industry's growth and diversity.
Free Trade Agreements and Market Expansion
The Minister mentioned ongoing Free Trade Agreement (FTA) negotiations with developed countries, which are expected to bring a wider variety of vehicles to the Indian market. These agreements could potentially open up new opportunities for both domestic and international automakers.
Addressing GST Concerns
Responding to industry concerns, Goyal committed to addressing auto dealers' GST-related issues with the Finance Ministry. He expressed hope that lower taxes would make vehicles more affordable for Indian consumers, potentially boosting sales in the sector.
Government Support for the Auto Industry
Goyal assured continued government support for the auto sector through the Ministry of Heavy Industries and the Department for Promotion of Industry and Internal Trade (DPIIT). He invited industry recommendations to improve the business environment and streamline compliance procedures, demonstrating the government's commitment to fostering growth in the automobile sector.
The proposed framework and ongoing discussions highlight the government's efforts to create a more robust and consumer-friendly auto industry in India, while also ensuring a competitive and thriving market for both domestic and international players.































