CARE Ratings Reaffirms Zaggle's Credit Rating at A- with Stable Outlook
CARE Ratings Limited reaffirmed Zaggle Prepaid Ocean Services Limited's credit rating at CARE A-; Stable for ₹100.00 crore long-term bank facilities. The reaffirmation reflects the company's strong market presence in digital expense management solutions, robust revenue growth from ₹775.60 crore in FY24 to ₹1,302.65 crore in FY25, improved financial metrics with overall gearing of 0.01x and interest coverage ratio of 15.09x, and diverse customer base of over 3,700 corporate clients across multiple industry segments.

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Zaggle prepaid ocean services Limited has received a credit rating reaffirmation from CARE Ratings Limited, maintaining its CARE A-; Stable rating for long-term bank facilities worth ₹100.00 crore. The rating agency announced this decision on March 04, 2026, citing the company's strong market position and robust financial performance in the digital expense management solutions space.
Rating Details and Rationale
CARE Ratings reaffirmed the rating based on several key strengths, including Zaggle's established market presence, robust growth trajectory, and comfortable financial risk profile. The rating reflects the company's strong partnerships with network partners and diverse revenue streams comprising interchange fees, reward points redemption, and software product revenues.
| Parameter | Details |
|---|---|
| Facilities | Long-term bank facilities |
| Amount | ₹100.00 crore |
| Rating | CARE A-; Stable |
| Rating Action | Reaffirmed |
Strong Financial Performance
The company demonstrated impressive revenue growth, with total operating income rising consistently over the past five years. Revenue increased from ₹775.60 crore in FY24 to ₹1,302.65 crore in FY25, representing significant year-on-year growth driven by expanding user base and customer acquisition.
| Financial Metric | FY24 | FY25 | 9MFY26 |
|---|---|---|---|
| Total Operating Income | ₹775.60 crore | ₹1,302.65 crore | ₹1,260.10 crore |
| PBILDT | ₹70.59 crore | ₹115.23 crore | ₹125.73 crore |
| Profit After Tax | ₹44.02 crore | ₹87.48 crore | ₹95.08 crore |
| Overall Gearing | 0.15x | 0.01x | NA |
| Interest Coverage | 5.15x | 15.09x | NA |
Market Position and Customer Base
Zaggle provides comprehensive spend management solutions through a unified platform integrating employee benefits, expense management, accounts payable, and personal finance tools. The company serves over 3,700 corporate customers with more than 3.5 million platform users across diverse industry segments including banking, technology, healthcare, manufacturing, FMCG, infrastructure, and automotive sectors.
The company's three major revenue streams include:
- Propel Platform Revenue (PPR): Generated through monetizing 'Propel Points' reward system
- Programme Fee Revenue (PFR): Zaggle's portion of interchange fees from banking partners
- SaaS Fee Revenue (SFR): Periodic subscription fees for software usage
Key Rating Strengths
CARE Ratings highlighted several positive factors supporting the rating reaffirmation. The company maintains strong partnerships with all major payment networks including VISA, MasterCard, and RuPay, ensuring comprehensive market coverage. Zaggle's customer base spans well-established brands with strong financial profiles, resulting in low counterparty credit risk.
The rating agency noted the company's comfortable capital structure with overall gearing improving significantly to 0.01x in FY25 from 0.15x in FY24. The interest coverage ratio enhanced markedly to 15.09x in FY25 from 5.15x in FY24, reflecting improved debt servicing capability supported by term loan repayments and fresh equity inflow through qualified institutional placements.
Areas of Concern
Despite the positive rating reaffirmation, CARE Ratings identified certain constraints including moderate profitability margins due to high revenue contribution from reward point redemptions, which are essentially pass-through transactions. The company also faces risks associated with acquisition-led growth, regulatory changes, and continued dependence on third-party network partners.
The stable outlook indicates CARE Ratings expects Zaggle to benefit from steady revenue growth, healthy financial risk profile, and well-established customer relationships while maintaining its strong market position in the digital expense management solutions sector.
Source: None/Company/INE07K301024/d17ca2aa-ca93-4d92-b201-9f798de370b9.pdf
Historical Stock Returns for Zaggle Prepaid Ocean Services
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| +0.90% | +0.31% | -27.52% | -44.39% | -39.00% | +37.40% |


































