Adani Airport Holdings Partners with AIONOS for AI-Driven Passenger Experience
Adani Airport Holdings Ltd (AAHL) has partnered with AIONOS to implement AI solutions across its eight airports. The multi-lingual omni-channel AI system, featuring AIONOS's IntelliMate platform, will launch in January 2026. It will provide personalized assistance to passengers via voice, chat, web, and mobile platforms, offering instant access to flight updates, gate information, baggage status, and airport services. The system will support English, Hindi, and regional dialects. AAHL currently operates seven airports, with the eighth in Navi Mumbai expected to begin commercial operations in the future.

*this image is generated using AI for illustrative purposes only.
Adani Airport Holdings Ltd (AAHL) has announced a strategic partnership with AIONOS, an InterGlobal Enterprises company, to implement advanced AI solutions across its network of eight airports. This collaboration marks a significant step towards enhancing passenger experiences through cutting-edge technology.
Key Partnership Details
| Aspect | Details |
|---|---|
| Partners | Adani Airport Holdings Ltd and AIONOS (InterGlobe Enterprises) |
| Implementation | AI solutions across eight airports |
| AI System | Multi-lingual omni-channel featuring AIONOS's IntelliMate platform |
| Launch Date | January 2026 |
| Languages Supported | English, Hindi, and regional dialects |
AI-Powered Passenger Services
The AI system is designed to provide personalized assistance to passengers through multiple platforms:
- Voice
- Chat
- Web
- Mobile
Passengers will benefit from instant access to crucial information, including:
- Flight updates
- Gate information
- Baggage status
- Directions within the airport
- Airport services
AAHL's Airport Network
Adani Airport Holdings currently operates seven airports:
- Mumbai
- Ahmedabad
- Lucknow
- Mangaluru
- Jaipur
- Guwahati
- Thiruvananthapuram
The eighth airport in Navi Mumbai is expected to commence commercial operations in the future.
Strategic Vision
Arun Bansal, CEO of AAHL, emphasized that this collaboration aims to redefine the airport experience through digital-first innovations. The partnership underscores AAHL's commitment to leveraging technology to enhance passenger satisfaction and streamline airport operations.
This initiative represents a significant advancement in the Indian aviation sector, potentially setting new standards for passenger service and airport management through the integration of AI technology.



























