POWERGRID Infrastructure Investment Trust Reports Zero Pending Investor Complaints for Q4 FY26
POWERGRID Infrastructure Investment Trust filed its Q4 FY26 investor complaints statement showing exemplary grievance resolution performance. The trust received 1 complaint during the quarter and resolved it within 1 working day, maintaining zero pending complaints. For the full FY 2025-26, PGInvIT handled 3 total complaints, all resolved within 1 working day, demonstrating efficient investor service standards under SEBI InvIT regulatory framework.

*this image is generated using AI for illustrative purposes only.
POWERGRID infrastructure Investment Trust (PGInvIT) has submitted its quarterly investor complaints statement for Q4 FY26 ended March 31, 2026, to the National Stock Exchange of India Limited and BSE Limited. The statement, filed under Regulation 23 of SEBI (Infrastructure Investment Trusts) Regulations, 2014, demonstrates the trust's commitment to efficient investor grievance resolution.
Quarterly Complaint Resolution Performance
During Q4 FY26, PGInvIT maintained an exemplary complaint resolution record. The trust received 1 investor complaint during the quarter, which was promptly resolved, resulting in zero pending complaints at the quarter-end.
| Metric | All Complaints | SCORES Complaints |
|---|---|---|
| Complaints pending at quarter beginning | 0 | 0 |
| Complaints received during quarter | 1 | 1 |
| Complaints resolved during quarter | 1 | 1 |
| Complaints pending at quarter end | 0 | 0 |
| Average resolution time | 1 Working Day | 1 Working Day |
Annual Complaint Management Summary
For the complete financial year FY 2025-26, PGInvIT's complaint resolution performance remained consistently efficient. The trust handled a total of 3 complaints throughout the year, all of which were resolved within the same timeframe.
| Parameter | All Complaints | SCORES Complaints |
|---|---|---|
| Complaints pending at year beginning | 0 | 0 |
| Total complaints received during year | 3 | 3 |
| Total complaints resolved during year | 3 | 3 |
| Complaints pending at year end | 0 | 0 |
| Average resolution time | 1 Working Day | 1 Working Day |
Resolution Efficiency Analysis
The complaint resolution data reveals PGInvIT's operational efficiency in addressing investor concerns. All complaints resolved during Q4 FY26 and the entire FY 2025-26 were handled within less than 1 month, with the majority being resolved within 1 working day. No complaints remained pending across different time brackets, including categories of 1-3 months, 3-6 months, 6-9 months, 9-12 months, or greater than 12 months.
Regulatory Compliance and Documentation
The statement was prepared and submitted by KFin Technologies Limited, serving as the Registrar & Transfer Agent for PGInvIT. The filing complies with SEBI Master Circular No. SEBI/HO/DDHS-PoD-2/P/CIR/2025/102 dated July 11, 2025, under Chapter 4 covering Continuous Disclosures and Compliances by InvITs. POWERGRID Unchahar Transmission Limited, acting as the Investment Manager of PGInvIT, facilitated the regulatory submission through Company Secretary & Compliance Officer Shwetank Kumar.
Operational Framework
The investor grievance management system operates through KFin Technologies Limited's infrastructure, with operations centered at their Hyderabad facility in the Financial District, Nanakramguda. The systematic approach to complaint resolution, evidenced by the consistent 1 working day average resolution time, reflects the trust's commitment to maintaining high standards of investor service and regulatory compliance.
Historical Stock Returns for Powergrid Infrastructure
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| +1.32% | +1.64% | +2.75% | -1.61% | +22.30% | -9.04% |
Will PGInvIT's exceptional complaint resolution efficiency become a competitive advantage in attracting institutional investors compared to other infrastructure investment trusts?
How might the updated SEBI Master Circular No. SEBI/HO/DDHS-PoD-2/P/CIR/2025/102 impact complaint handling requirements for other InvITs in the market?
Could the low complaint volume of only 3 complaints annually indicate strong operational performance or limited investor engagement with PGInvIT?


































