Waymo Updates Software After SF Power Outage Chaos

2 min read     Updated on 24 Dec 2025, 07:56 PM
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Overview

Waymo is improving its self-driving taxi software following traffic disruptions during a San Francisco power outage on December 20. The outage, caused by a fire at a PG&E substation, affected over 130,000 customers and 7,000 traffic lights. Waymo vehicles struggled, causing congestion. The company's system treated dark lights as four-way stops but faced challenges due to concentrated confirmation requests. Waymo plans to integrate more contextual information about regional power outages to enhance vehicle navigation in similar situations.

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*this image is generated using AI for illustrative purposes only.

Alphabet Inc.'s Waymo has announced software improvements for its self-driving taxi fleet following significant traffic disruptions during a power outage in San Francisco on December 20. The incident highlighted challenges faced by autonomous vehicles during infrastructure emergencies and prompted the company to enhance its response protocols.

Power Outage Impact on Waymo Operations

The disruption began when a fire at a PG&E Corp. substation caused widespread power outages affecting over 130,000 customers across San Francisco. The outage rendered approximately 7,000 traffic lights inoperable, creating challenging conditions for all vehicles on the road.

Impact Details Figures
Customers Affected Over 130,000
Traffic Lights Affected Approximately 7,000
Date of Incident December 20
Cause Fire at PG&E Corp. substation

Waymo's autonomous vehicles encountered difficulties during the outage, with multiple cars stopping in roadways and activating hazard lights, causing traffic congestion. Social media videos captured the extent of the disruptions, showing numerous Waymo vehicles stalled in the middle of streets.

System Response and Challenges

According to Waymo's Tuesday statement, the company's Waymo Driver system is designed to handle dark traffic lights by treating them as four-way stops. While the system "successfully" managed the 7,000 inoperable traffic lights, the concentrated nature of the outage created operational challenges.

The company explained that vehicles sometimes "request a confirmation check to ensure it makes the safest choice." The widespread power outage "created a concentrated spike in these requests," which subsequently slowed Waymo's response time to stranded vehicles throughout the affected areas.

Waymo ceased operations after local officials advised drivers to avoid the streets, demonstrating the company's coordination with municipal authorities during the emergency.

Planned Software Improvements

In response to the incident, Waymo announced plans to integrate additional contextual information into its software systems. The updates aim to provide vehicles with better understanding of regional power outage situations, enabling them to "navigate these intersections more decisively."

The software enhancements are intended to reduce the frequency of confirmation requests during similar infrastructure emergencies, potentially improving response times and reducing traffic disruptions in future power outage scenarios.

Operational Lessons

The December 20 incident represents a significant real-world test of autonomous vehicle technology during infrastructure emergencies. While Waymo's system demonstrated its ability to handle dark intersections safely, the event revealed areas for improvement in fleet management during concentrated emergency situations.

The company's response includes both immediate operational adjustments and longer-term software development to better handle similar scenarios, reflecting the ongoing evolution of autonomous vehicle technology in urban environments.

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