Updater Services Reports Mixed Q2 Performance: IFM Growth Offset by BSS Challenges
Updater Services Limited (UDS) reported mixed Q2 results. The Integrated Facilities Management (IFM) segment grew 10% YoY to INR 9,608.00 million in H1, adding 14 new clients. However, the Business Support Services (BSS) segment faced challenges, growing only 1.5% YoY. The company expects 9-10% consolidated revenue growth for the full year, with 12-13% in IFM and 3-4% in BSS. UDS took INR 30.00 million in provisions for receivables at its Avon subsidiary. Despite challenges, management remains confident in the company's strong business portfolio and future growth prospects.

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Updater Services Limited (UDS) has reported a mixed performance for the second quarter, with its Integrated Facilities Management (IFM) segment showing growth while the Business Support Services (BSS) segment faced headwinds.
IFM Segment Growth
The company's IFM business recorded a 10% year-on-year revenue growth to INR 9,608.00 million in H1. UDS added 14 new clients during the quarter in this segment. However, EBITDA stood at INR 476.00 million, with margins impacted by upfront costs from new strategic contracts still in the ramp-up phase.
BSS Segment Challenges
The BSS segment encountered several challenges:
- Overall BSS growth was limited to 1.5% year-on-year.
- Denave's demand generation segment faced sluggish demand from a large global customer.
- The employee background verification business was affected by the continued IT hiring slowdown.
- Athena revenues declined by 20%.
Financial Outlook
Management expects consolidated revenue growth of 9-10% for the full year, targeting:
- 12-13% growth in IFM
- 3-4% growth in BSS
Strategic Focus
UDS maintains its focus on:
- Private sector clients
- Technology-led interventions to improve profitability
Avon Subsidiary Issues
The company took conservative provisions of INR 30.00 million related to receivables under review at its Avon subsidiary, primarily due to lapses in due diligence processes.
Segment-wise Performance
| Segment | Performance |
|---|---|
| IFM | 10% YoY revenue growth to INR 9,608.00 million in H1 |
| BSS | 1.5% YoY growth overall |
| Athena | 20% revenue decline |
| Global | 30% revenue growth (part of BSS) |
| Avon | 14% revenue drop |
| Matrix | 2.5% revenue decline |
Management Commentary
Raghunandana Tangirala, Managing Director of Updater Services Limited, stated, "We acknowledge the fact that we have had a tough quarter. But we would like to assure all our investing community and friends that we remain a well-governed company with a strong focus on doing the right thing."
He added, "Our portfolio of businesses remains very strong, and we believe that the original investment thesis that all of you would have had is very well justified."
Future Outlook
The company expects a stronger performance in the second half of the fiscal year as collection cycles normalize and one-off impacts seen in H1 taper off. UDS is implementing efficiency measures and client-level initiatives to improve performance going forward.
Despite the challenges, Updater Services Limited remains confident in its ability to capitalize on the strong structural growth in the facilities management and business service industry, driven by increasing outsourcing and formalization trends.
Historical Stock Returns for Updater Services
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -1.80% | -14.92% | -18.76% | -34.78% | -52.08% | -30.75% |



































