eClerx Services Limited, a data-driven process management and automation specialist, has announced that its board of directors will convene on October 24, 2025, to consider a share buyback proposal. This meeting will coincide with the review and approval of the company's unaudited financial results for the second quarter and half-year ending September 30, 2025.

Key Highlights

• Board Meeting Date: October 24, 2025
• Agenda Items:
  1. Review of Q2 FY26 financial results
  2. Consideration of share buyback proposal

Financial Results and Earnings Call

The company has scheduled an earnings call for October 27, 2025, at 3:00 PM (IST) to discuss the Q2 FY26 results. Key management representatives, including Managing Director and Group CEO Kapil Jain and CFO Srinivasan Nadadhur, will be present during the call.

Share Buyback Consideration

The board will evaluate a proposal for buying back fully paid-up equity shares of the company. This decision will be made in accordance with:

• The Companies Act, 2013
• Securities and Exchange Board of India (Buy-Back of Securities) Regulations, 2018
• Other applicable laws

Trading Window Closure

In line with regulatory requirements, eClerx Services has closed its trading window for dealing in company securities from October 1, 2025. The window will remain closed until 48 hours after the announcement of the financial results on October 24, 2025.

Company Overview

eClerx Services Ltd. is a Fortune 2000 enterprise service provider, offering business process management, automation, and analytics services. The company, founded in 2000, is listed on both the Bombay and National Stock Exchanges of India. With a global workforce of over 20,000 employees, eClerx Services operates across multiple countries, serving clients in various sectors including financial services, communications, retail, and technology.

Investors and stakeholders are advised to monitor official company communications for the outcome of the board meeting and any decisions regarding the proposed share buyback.

eClerx Services , a leading global provider of critical business operations services, has reported strong financial results for the first quarter of fiscal year 2026, demonstrating resilience and growth amid a challenging macroeconomic environment.

Financial Highlights

• Operating revenue reached USD 109.20 million, up 4.2% sequentially and 17.1% year-over-year (YoY)
• In INR terms, operating revenue stood at INR 9,346.00 million, growing 4% sequentially and 19.5% YoY
• EBITDA at INR 2,346.00 million with a margin of 24.8%, up 25.3% YoY
• Profit After Tax (PAT) of INR 1,417.00 million, representing a 27% YoY increase
• Earnings Per Share (EPS) of INR 30.16, up 30.39% YoY

Operational Highlights

• Secured deal wins worth USD 32.00 million in Q1
• Opened new operations in Lima, Peru during the quarter
• Cairo operations set to go live in Q2
• Strong growth across all verticals except Fashion and Luxury segment
• Analytics and Automation services grew 6% over the previous quarter

Segment Performance

eClerx reported broad-based growth across most of its verticals:

• BFSI (Banking, Financial Services, and Insurance): Strong performance driven by high market volatility and increased demand for KYC and client onboarding services
• Communication, Media, and Telecom: Good traction in new logo wins and cross-selling of CX and omnichannel services
• Hi-Tech and M&D (Manufacturing and Distribution): Strong growth and positive outlook
• Emerging Businesses: Continued growth momentum

The Fashion and Luxury segment remained weak, primarily due to underperformance in the U.S. market, weakness in China, and appreciation of the euro.

Technology and Innovation

eClerx continues to invest in cutting-edge technologies and upskilling its workforce:

• Successfully upskilled 8,000 employees (40% of workforce) in Gen AI training
• Leveraging AI across service offerings, including compliance, KYC, and quality audit functions
• Introduced GitHub Copilot training for the technology team, aiming for a 25% productivity gain

Management Commentary

Kapil Jain, Managing Director and Group CEO of eClerx Services, commented on the results: "We are pleased with our performance this quarter, which demonstrates the strength of our diversified portfolio and our ability to adapt to changing market conditions. Our focus on delivering value through technology-enabled solutions and domain expertise continues to resonate with clients across sectors."

He added, "While we remain cautiously optimistic about the demand environment, we are committed to maintaining our EBITDA margin guidance of 24-28% for the year."

Outlook

eClerx management expressed cautious optimism about the demand environment, citing continued focus on cost control and operational efficiencies among clients. The company's strategy of cross-selling and upselling services, coupled with its strong presence in high-growth areas such as Analytics and Automation, positions it well for sustained growth.

The company's robust deal pipeline, expansion into new geographies, and continued investment in emerging technologies like Gen AI and Agentic AI are expected to drive future growth and maintain its competitive edge in the market.

About eClerx Services Limited

eClerx Services Limited is a leading provider of critical business operations services to over 500 global Fortune 2000 clients, including many of the world's leading financial services firms, communications companies, retail, fashion and consumer brands, media and entertainment, manufacturing and travel and leisure companies.

Note: All financial figures are in Indian Rupees (INR) unless otherwise stated.