Wheels Up adopts Surf Air Mobility's BrokerOS powered by Palantir
Surf Air Mobility Inc. announced Wheels Up Experience Inc. as the launch customer for its Enterprise BrokerOS, a SurfOS charter broker product powered by Palantir Technologies Inc.’s Foundry and Artificial Intelligence Platform. The partnership aims to transform Wheels Up’s charter workflow by integrating data sources to enable faster decision-making and enhanced customer solutions.

*this image is generated using AI for illustrative purposes only.
Surf Air Mobility Inc. has named Wheels Up Experience Inc. as the launch customer for its Enterprise BrokerOS, a SurfOS charter broker product powered by Palantir Technologies Inc.’s Foundry and Artificial Intelligence Platform. The deployment marks a significant step in Wheels Up’s ongoing transformation, focusing on operational reliability and fleet modernization to deliver a premium travel experience.
Wheels Up operates a controlled fleet of Embraer Phenom 300 and Bombardier Challenger 300 series aircraft. The company utilizes a unified go-to-market model that includes private jet and group charter services, alongside hybrid private-commercial travel solutions offered through its strategic partnership with Delta Air Lines.
The initial phase of the partnership centers on transforming Wheels Up’s charter workflow through the implementation of Surf Air Mobility’s BrokerOS software. This integration will connect critical data sources, enabling faster and more informed decision-making throughout the charter booking process.
By leveraging the capabilities of Palantir’s Foundry and AI Platform, the collaboration seeks to enhance charter solutions for Wheels Up’s members and customers. The initiative aligns with Wheels Up’s strategy to modernize its operations and differentiate its service offerings in the private aviation sector.
Key Partnership Details
| Aspect | Details |
|---|---|
| Launch Customer | Wheels Up Experience Inc. |
| Product | Enterprise BrokerOS (SurfOS) |
| Technology Provider | Palantir Technologies Inc. (Foundry, AIP) |
| Primary Focus | Charter workflow transformation |
| Fleet Types | Embraer Phenom 300, Bombardier Challenger 300 |
How will the implementation of AI-driven decision-making impact Wheels Up's operational costs and pricing competitiveness?
Could the success of this partnership prompt Surf Air Mobility to target other major charter brokers for Enterprise BrokerOS adoption?
What specific metrics will be used to evaluate the effectiveness of the workflow transformation during the initial deployment phase?

























