TriNet HR Plus surpasses 40,000 users with new SMB enhancements
TriNet's HR Plus solution has surpassed 40,000 users, prompting new enhancements for SMBs. Key updates include AI-driven support, new talent development services, and specialized packages. Future plans include a leave of absence offering via the Cocoon acquisition.
*this image is generated using AI for illustrative purposes only.
TriNet announced its Administrative Services Organization (ASO) solution, HR Plus, has surpassed 40,000 users, marking a key milestone since its launch last year. The company also introduced new enhancements designed to give small and medium-size businesses (SMBs) a more streamlined and flexible way to manage HR, payroll, and compliance. These updates aim to help organizations stay focused on growth by expanding support, deepening talent expertise, and increasing flexibility for customers and broker partners.
Chris Winslow, Vice President of ASO at TriNet, stated the growth reflects demand for agile access to HR expertise and technology. He noted the enhancements expand support, increase employee access, and add deeper talent capabilities to help organizations navigate change and scale with confidence.
Key Enhancements
The new features available now include several upgrades aimed at improving efficiency and support:
| Feature | Description |
|---|---|
| Flexibility | Pre-built integration with Employee Navigator offered as an add-on for broker partners. |
| Support | Faster, direct AI-leveraged support for administrators and employees. |
| Access | Direct employee access for pay stub questions, password resets, and document retrieval. |
| Development | Talent and organization strategic services for aligning strategy and culture. |
| Packages | Specialized service packages: Payroll Pro and People Pro for dedicated expertise. |
TriNet anticipates further expanding HR Plus to include a leave of absence offering (LOA). This expansion leverages the company's recently announced acquisition of Cocoon, a market leader in leave management technology.
How will the integration of Cocoon’s leave management technology differentiate HR Plus from competitors in the ASO market?
What impact will the introduction of AI-leveraged support have on TriNet's operational costs and customer satisfaction metrics?
Can the rapid adoption of HR Plus by 40,000 users be sustained as TriNet shifts focus from acquisition to retention?
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