IRB InvIT Fund Reports Investor Complaints Data for Q4 FY26
IRB InvIT Fund filed its Q4 FY26 investor complaints report showing 144 complaints received during the quarter with 143 resolved within 1 working day. For FY 2025-26, the fund handled 886 complaints, resolving 885 with only 1 pending at year-end. All resolved complaints were addressed within one month, demonstrating efficient grievance management and regulatory compliance.

*this image is generated using AI for illustrative purposes only.
IRB InvIT Fund has filed its investor complaints statement for the quarter ended March 31, 2026, with stock exchanges BSE and NSE, complying with SEBI Master Circular requirements. The report, submitted through investment manager IRB Infrastructure Private Limited, provides comprehensive data on complaint handling efficiency and resolution timelines.
Quarterly Performance Overview
The fund's complaint resolution performance for Q4 FY26 demonstrates strong operational efficiency. During the quarter, IRB InvIT Fund maintained minimal pending complaints while processing a significant volume of investor grievances.
| Metric | All Complaints | SCORES Complaints |
|---|---|---|
| Complaints pending at quarter start | 0 | 0 |
| Complaints received during quarter | 144 | 1 |
| Complaints resolved during quarter | 143 | 1 |
| Complaints pending at quarter end | 1 | 0 |
| Average resolution time | 1 Working Day | 1 Working Day |
Annual Complaint Management Statistics
For the complete financial year 2025-26, IRB InvIT Fund handled a substantially higher volume of investor complaints while maintaining consistent resolution standards. The fund's annual performance reflects robust grievance management processes.
| Parameter | All Complaints | SCORES Complaints |
|---|---|---|
| Total complaints received (FY 2025-26) | 886 | 3 |
| Total complaints resolved (FY 2025-26) | 885 | 3 |
| Complaints pending at year-end | 1 | 0 |
| Average resolution time | 1 Working Day | 1 Working Day |
Resolution Timeline Analysis
The complaint resolution data reveals exceptional efficiency in addressing investor grievances. All resolved complaints during both the quarter and full financial year were handled within one month, with the majority processed within the standard 1 working day timeframe.
FY 2025-26 Resolution Breakdown:
- Complaints resolved within 1 month: 885 (all complaints)
- SCORES complaints resolved within 1 month: 3 (all SCORES complaints)
- No complaints extended beyond 1 month resolution period
Regulatory Compliance Framework
The statement was filed pursuant to SEBI Master Circular SEBI/HO/DDHS-PoD-2/P/CIR/2025/102 dated July 11, 2025. KFin Technologies Limited serves as the Registrar & Transfer Agent, providing operational support for complaint management and regulatory reporting. The compliance filing was signed by Swapna Arya, Company Secretary & Compliance Officer of IRB Infrastructure Private Limited, the investment manager.
Operational Efficiency Indicators
The data demonstrates IRB InvIT Fund's commitment to investor service excellence. With 99.89% of annual complaints resolved and consistent 1-day average resolution times, the fund maintains high operational standards. The minimal pending complaint count at both quarter-end and year-end reflects effective grievance management protocols and responsive investor relations practices.
Historical Stock Returns for IRB InvIT Fund
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -0.91% | -0.46% | -1.30% | -3.46% | +14.85% | +9.23% |
Will IRB InvIT Fund's exceptional complaint resolution efficiency attract more institutional investors in the upcoming quarters?
How might the new SEBI Master Circular requirements impact complaint handling costs and operational expenses for other InvIT funds?
Could IRB InvIT Fund's 1-day resolution standard become an industry benchmark that regulators mandate for all InvIT funds?


































