Crompton Greaves ordered to pay ₹10,300 in consumer dispute
Crompton Greaves Consumer Electricals Limited was ordered by the District Consumer Disputes Redressal Commission, Rohtak, to replace a 1.5 H.P. motor and pay ₹10,300 in compensation and litigation costs. The order, dated May 29, 2026, was received on July 14, 2026. The company stated the financial impact is ₹10,300.

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Crompton Greaves Consumer Electricals Limited has been directed by the District Consumer Disputes Redressal Commission, Rohtak, Haryana, to replace a defective motor and pay ₹10,300 in compensation and litigation charges. The order follows a consumer complaint regarding a 1.5 H.P. motor sold under the Crompton brand that was reported to be non-functional. The financial impact of this order is quantified at ₹10,300.
The order was passed on May 29, 2026, and was formally received by the company on July 14, 2026, at 7:59 pm. The disclosure was made to the exchanges pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.
Details of the Order
The Commission's directive requires the company to undertake specific actions to resolve the dispute. The consumer had alleged that the purchased motor was not functioning as expected.
| Action Required | Details |
|---|---|
| Product Replacement | Replace Crompton 1.5 H.P Motor |
| Compensation | ₹5,000 |
| Litigation Charges | ₹5,000 |
| Weekly Penalty | ₹100 per week from June 29, 2026 till realization |
The total quantifiable monetary impact arising from these directions is ₹10,300, excluding the potential weekly penalty until realization. The filing was signed by Kaleeswaran Arunachalam, Chief Financial Officer.
Historical Stock Returns for Crompton Greaves
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -0.56% | -3.33% | -2.44% | +1.90% | -23.36% | -43.61% |
Could this order set a precedent for similar consumer disputes involving Crompton products?
Will Crompton review its quality control processes for motors to prevent future complaints?
How might this case influence the company's approach to handling consumer grievances going forward?































