CMS Info Systems Limited filed its Business Responsibility and Sustainability Report for FY26 with the BSE and NSE on August 27, 2026. The disclosure details strategic restructuring, cybersecurity performance, and risks associated with upcoming acquisitions.

The filing was signed by Debashis Dey, Company Secretary and Compliance Officer, pursuant to Regulation 34(2)(f) of the SEBI Listing Obligations and Disclosure Requirements Regulations, 2015.

Operational Restructuring and Workforce

CMS Info Systems completed an organisational restructuring in FY26, shifting from product silos to a customer-led structure. Sales functions were consolidated under a single Chief Business Officer, while operations were unified under a single Chief Operating Officer. This change aligns with the company’s unified platform strategy.

The company maintains a workforce of 27,000 employees. Industrial relations remained harmonious across all locations during FY26, despite navigating wage code implementation and the integration of Securens Systems Private Limited. The firm also transitioned parts of its delivery model to gig workers to reduce vehicle intensity per retail point served.

Cybersecurity and Risk Management

CMS Info Systems reported zero data breaches across all four quarters of FY26. Its risk score on the BitDefender ADR tool stood at 24%, below the industry average. The Managed Security Operations Centre (MSOC) was upgraded with AI-SOAR capabilities for automated alert resolution. An in-house red team used AI-driven penetration testing tools to identify and resolve critical findings during the year. The company maintained PCI DSS and ISO 27001 compliance throughout the period.

Integration Risks

The acquisition of FSS Managed Services, expected to close in Q1 FY27, carries integration risks. Contract novation, technology migration, and workforce transition could delay synergy realization. These timelines remain under close monitoring for FY27.

Business Segments

Cash Logistics Services remains the largest revenue contributor, accounting for 55% of turnover. Managed Services and Technology follows with 42%, while Card Services contribute 3%.

Environmental Initiatives

Environmental efforts in FY26 focused on reducing the carbon impact of logistics operations. A 10%+ route reduction delivered material fuel savings and reduced emissions. The gig workforce model further lowers vehicle intensity per retail point served.

CMS Info Systems has scheduled its 19th Annual General Meeting for Monday, September 21, 2026. The meeting will be conducted through Video Conferencing or Other Audio-Visual Means in compliance with Ministry of Corporate Affairs circulars.

The Board has fixed Monday, September 14, 2026, as the cut-off date for determining dividend entitlement and voting rights. Shareholders holding equity shares as on this date will be eligible to receive the proposed payout and cast votes on the resolutions.

Dividend Proposal

The agenda includes confirming an interim dividend of ₹2.75 per fully paid-up equity share. Additionally, shareholders will vote to approve a final dividend of ₹2.50 per share for the financial year ended March 31, 2026.

If approved, the total dividend payout for FY26 will amount to ₹5.25 per share. The company noted that dividends are taxable in the hands of members, with tax deducted at source as prescribed under the Income Tax Act, 2025.

Board Appointments

Shareholders will consider the appointment of Mr. William Poole VIII as a Non-Executive Independent Director. He was initially appointed as an Additional Director on August 10, 2026. The proposed term is three years, running from August 10, 2026, to August 9, 2029.

Mr. Poole is the Co-Founder and Managing Partner of Capria Ventures and previously served as a Corporate Vice President at Microsoft. The Nomination and Remuneration Committee recommended his appointment based on his expertise in technology and corporate strategy.

The meeting will also see the re-appointment of Mr. Krzysztof Wieslaw Jamroz as a Non-Executive Non-Independent Director. He retires by rotation at this AGM and offers himself for re-appointment.

Borrowing and Security Resolutions

The Board seeks fresh approval from members to borrow funds up to the limit allowed under Section 180(1)(c) of the Companies Act, 2013. This resolution supersedes a previous authorization from 2014 that capped borrowing at ₹300 crore. The new limit aligns with the aggregate of paid-up capital, free reserves, and securities premium.

Additionally, shareholders will vote on creating mortgages or charges on company assets to secure these borrowings. This authorization also replaces the earlier 2014 resolution regarding asset charges.

Other Agenda Items

The ordinary business includes adopting the audited standalone and consolidated financial statements for FY26. The company has also engaged M/s S K Agarwal & Associates as Cost Auditors for the financial year ending March 31, 2027, with remuneration fixed at ₹1.25 lakhs plus applicable taxes.