Chewy cuts FY26 outlook as consumers remain discerning
Chewy reported Q1 FY26 net sales of $3.357 billion, up 7.7% year-over-year, beating estimates, but lowered its full-year revenue guidance to $13.4-$13.55 billion citing a cautious consumer environment. Adjusted EBITDA surged 31.3% to $253.1 million, while net income rose 51.9% to $94.8 million. The company projects Q2 sales of $3.30-$3.33 billion and maintained its adjusted EBITDA margin guidance for the year.

*this image is generated using AI for illustrative purposes only.
Chewy, Inc. reported first-quarter fiscal year 2026 results that exceeded analyst expectations, but the online pet retailer lowered its full-year sales outlook due to a more cautious consumer spending environment. Net sales increased 7.7% year over year to $3.357 billion, surpassing the consensus estimate of $3.352 billion. Despite the revenue beat, the company reduced its fiscal 2026 revenue guidance to a range of $13.4 billion to $13.55 billion, down from the previous forecast of $13.6 billion to $13.75 billion, citing pressure from elevated fuel prices and broader macroeconomic factors. Shares were trading lower following the announcement, hitting a new 52-week low.
Financial Performance
Adjusted earnings per share came in at $0.43, ahead of the $0.39 consensus estimate. GAAP net income rose 51.9% to $94.8 million, up from $62.4 million in the prior year. Adjusted EBITDA surged 31.3% to $253.1 million, with the margin expanding 130 basis points to 7.5%. Gross margin improved 50 basis points to 30.1%, while net margin increased 80 basis points to 2.8%. Free cash flow for the quarter was $70.8 million, a 45.4% increase compared to the prior year period.
Operational Metrics
Chewy added nearly 200,000 net customers, bringing the total active customer count to 21.5 million. Net sales per active customer increased 2.4% to $597. Autoship customer sales rose 10.5% to $2.83 billion, accounting for 84.4% of total net sales. Management noted that pressure on premium product purchases and lower product attach rates weighed on net sales per active customer as spending patterns became more selective. Analysts highlighted that the deceleration reflects a weaker consumer environment late in the quarter, as consumers became more deliberate on discretionary spending.
| Metric | Q1 FY26 | Q1 FY25 | Change |
|---|---|---|---|
| Net sales | $3,357.2 million | $3,116.0 million | 7.7% |
| Net income | $94.8 million | $62.4 million | 51.9% |
| Adjusted EBITDA | $253.1 million | $192.7 million | 31.3% |
| Free cash flow | $70.8 million | $48.7 million | 45.4% |
Outlook and Strategy
For the second quarter, Chewy projects sales of $3.30 billion to $3.33 billion and adjusted EPS of $0.36, compared to analyst estimates of $3.38 billion and $0.25 respectively. The company expects quarterly active customer additions to trend toward the lower end of its previously stated range of approximately 150,000 to 250,000 net additions. Despite the softer revenue outlook, Chewy maintained its fiscal 2026 adjusted EBITDA margin guidance of 6.6% to 6.8%. The company indicated that artificial intelligence-driven efficiencies are expected to contribute savings in the low tens of millions of dollars in fiscal 2026 and more than $50 million in fiscal 2027. Regarding its Modern Animal acquisition, Chewy expects to end the year with 60 clinics and invest further in expansion in 2027 and beyond.
Balance Sheet Highlights
Cash and cash equivalents at the end of the period were $485.2 million, compared to $860.1 million at the end of the prior fiscal year. The company used $200.0 million for share repurchases during the quarter and $174.8 million, net of cash acquired, for an acquisition. Total assets stood at $3,303.7 million.
How will the projected savings from AI-driven efficiencies specifically offset the impact of elevated fuel prices and macroeconomic pressures on margins?
What strategic adjustments is Chewy making to its product mix to counteract the decline in premium product purchases and lower attach rates?
With cash reserves decreasing significantly, will Chewy alter its capital allocation strategy regarding share repurchases versus funding the Modern Animal expansion?





























