American Express declares $5,912.50 Series E preferred dividend

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Reviewed by
Anirudha BScanX News Team
Key Highlights
  • American Express declared a dividend on its Series E preferred shares
  • Payout set at $5,912.50 per share, or $5.91250 per depositary share
  • Record date for eligibility is September 1, 2026
  • Dividend payment scheduled for September 15, 2026
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American Express Company (NYSE: AXP) declared a dividend on its 6.450% Fixed Rate Reset Noncumulative Preferred Shares, Series E.

The Board of Directors set the payout at $5,912.50 per share. This amount is equivalent to $5.91250 per related Depositary Share.

Payment Details

The dividend is payable on September 15, 2026. Shareholders must be on record as of September 1, 2026, to receive the distribution.

Metric Value
Share Class Series E Preferred
Dividend per Share $5,912.50
Depositary Share Value $5.91250
Record Date September 1, 2026
Payment Date September 15, 2026

American Express operates as a global payments and premium lifestyle brand. The company provides differentiated products and services to consumers, businesses, and merchants worldwide.

Disclaimer: This article is AI-generated using data from ViewTrade. ScanX is not liable for any inaccuracies.

How might the declaration of this dividend signal American Express's confidence in its long-term capital stability and future cash flow generation?

What impact could this preferred share issuance have on AXP's cost of capital compared to issuing additional common equity or debt?

How might changes in interest rate environments between now and 2026 affect the market valuation of these Fixed Rate Reset Preferred Shares?

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Amex, Capital One lounges tie for top satisfaction in JD Power study

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Reviewed by
Suketu GScanX News Team
Key Highlights

American Express Centurion Lounge and Capital One Lounge tied for first place in the JD Power 2026 U.S. Airport Lounge Satisfaction Study with a score of 771. Chase Sapphire Lounge by The Club followed closely with 764. The study revealed that overcrowding is a major detractor, causing satisfaction scores to drop from 833 in uncrowded lounges to 589 in severely crowded ones. Additionally, 45% of travelers use lounges to escape terminal crowds, while 39% seek alternatives to expensive airport food and beverage options.

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American Express Centurion Lounge and Capital One Lounge tied for the highest customer satisfaction scores in the JD Power 2026 U.S. Airport Lounge Satisfaction Study, each achieving a score of 771 on a 1,000-point scale. Chase Sapphire Lounge by The Club ranked third with a score of 764.

The study, based on responses from 2,991 travelers who visited a U.S. airport lounge in the past year, highlights a shift in traveler behavior driven by terminal conditions. With air travel demand at record levels, 45% of lounge guests cited escaping crowded airport terminals as their primary reason for visiting, while 39% sought respite from high-priced food and beverage options in the terminals.

Key Drivers of Satisfaction

Complimentary food and beverage emerged as the highest-ranked benefit of lounge access, followed by comfortable seating. Despite this demand, quality perceptions remain mixed: 52% of guests rated the food and beverage offerings as better than expected, while 44% found them in line with expectations. Only 4% rated the offerings worse than expected.

Staff interactions played a critical role in overall satisfaction. While 77% of guests reported experiencing welcoming staff, fewer than half viewed the staff as happy (52%) or knowledgeable (51%).

What the Numbers Show

Overcrowding presents a severe operational challenge for lounge operators, directly correlating with sharp declines in satisfaction metrics. Guests who described their lounge experience as "not at all crowded" reported an average satisfaction score of 833. This figure plummeted to 589 for those describing the lounge as "severely crowded," a decrease of 244 points. Nearly half (46%) of all respondents stated that the lounge they use most often is usually moderately or severely crowded, indicating a widespread capacity issue across the sector.

Metric Score/Percentage
Amex Centurion Lounge Satisfaction 771
Capital One Lounge Satisfaction 771
Chase Sapphire Lounge Satisfaction 764
Satisfaction (Not Crowded) 833
Satisfaction (Severely Crowded) 589
Guests Escaping Terminal Crowds 45%
Guests Avoiding High F&B Costs 39%

The study measured satisfaction across eight core dimensions: value of experience, staff, food and beverage, cleanliness/upkeep, amenities, ease of accessing lounge, ambiance, and Wi-Fi service. The data was fielded from April through June 2026.

Disclaimer: This article is AI-generated using data from ViewTrade. ScanX is not liable for any inaccuracies.

How might the 244-point satisfaction drop in severely crowded lounges influence capital expenditure plans for capacity expansion by Amex and Capital One?

Will the high correlation between overcrowding and dissatisfaction drive premium card issuers to implement stricter access controls or dynamic pricing models for lounge entry?

Given that staff knowledge and happiness are lagging metrics, what operational changes can lounge operators implement to improve service quality without significantly increasing labor costs?

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