Tata Power has announced a comprehensive collaboration with global technology leader Salesforce to digitally transform its rapidly expanding clean energy businesses. This strategic partnership focuses on scaling rooftop solar, EV charging, and smart home solutions through AI-powered platforms and automation.

Strategic Digital Transformation Initiative

The collaboration reinforces Tata Power's long-term clean energy roadmap aligned with India's net-zero ambitions by establishing a secure, intelligent, and fully integrated clean energy ecosystem. The partnership leverages AI, automation, and data-driven insights to enable scalable growth, deeper partner and customer engagement, and operational excellence across the renewable energy value chain.

Technology Implementation and Platform Integration

Tata Power has deployed Agentforce Sales, Agentforce Service, and Agentforce Marketing across its renewable energy subsidiary, Tata Power Renewable Energy Limited (TPREL). The Salesforce platform powers intelligent, AI-enabled workflows that enhance visibility, accelerate decision-making, and create seamless omnichannel experiences.

The company has developed a proprietary deep learning and agentic intelligence layer built on top of Salesforce to enable a zero-touch quality and safety validation process. This digital capability facilitates instant on-site verification and automated warranty generation, reinforcing quality assurance and delivery excellence under its Solaroof offerings.

Business Performance and Growth Trajectory

Driven by strong policy momentum under the Pradhan Mantri Surya Ghar Yojana, Tata Power's residential rooftop solar segment has delivered over 200% growth across the past two financial years. The company's solar portfolio has achieved a fivefold increase in revenues between FY2020 and FY2025, reflecting accelerated market adoption and expanding customer trust.

Leadership Perspectives and Future Vision

Dr. Praveer Sinha, CEO & Managing Director of Tata Power, emphasized the critical role of digital capability in scaling green energy solutions. "Leveraging Salesforce's AI-powered platform, we are transforming customer and partner journeys with greater transparency and agility, while strengthening operational excellence," he stated.

Arundhati Bhattacharya, President & CEO at Salesforce South Asia, highlighted how technology serves as a catalyst for national transformation. The collaboration aims to co-innovate high-impact, agentic AI-led workflows designed to transform omnichannel customer and partner contact center operations, driving faster resolution, proactive service, and predictive engagement.

Tata Power has forged a strategic alliance with the University of Warwick to accelerate innovation in new energy systems and sustainable power solutions. The partnership, formalized through a Memorandum of Understanding signed on February 25, 2026, represents a significant step toward advancing India's clean energy transition through collaborative research and development.

Strategic Partnership Framework

The collaboration between Tata Power and the University of Warwick encompasses multiple critical areas of energy innovation:

The partnership will also explore industry-aligned executive education programmes, capability development initiatives, exchange opportunities, technical workshops, and joint case study development.

Leadership Perspectives

Dr. Praveer Sinha, CEO and Managing Director of Tata Power and Honorary Professor at WMG, emphasized the company's commitment to transforming India's energy landscape. He highlighted Tata Power's vision to empower a billion lives through sustainable, affordable, and innovative energy solutions, noting that the partnership with the University of Warwick will accelerate these ambitions.

Professor Stuart Croft, Vice-Chancellor and President of the University of Warwick, stated that the partnership marries academic excellence with leading industry expertise to advance a more sustainable future. The collaboration leverages the University's world-leading research capabilities in energy systems and sustainability.

Research and Innovation Focus

The agreement builds upon decades of expertise established at Warwick Manufacturing Group (WMG) and the School of Engineering. The University has announced a renewed focus on energy systems to support this partnership, spanning research from semiconductors to full energy systems.

Key Research Areas

• Power electronics, machines and drives (PEMD)
• Circular materials and battery innovation
• Wind energy and renewable integration
• Artificial intelligence applications in energy
• System-level decarbonisation approaches

Professor David Towers, Head of the School of Engineering, highlighted the application of artificial intelligence-enabled modelling and control techniques to enhance system stability, resilience, and efficiency across national, regional, and microgrid-scale infrastructures.

Company Portfolio and Sustainability Goals

Tata Power operates a diversified portfolio of 16.3 GW spanning the entire power value chain, from renewable and conventional energy generation to transmission, distribution, trading, and storage solutions. The company has established 7.5 GW of clean energy generation, constituting 46% of its total capacity, and is committed to achieving Net Zero by 2045.

Historical Collaboration

The partnership builds on a long-standing relationship between Tata Group and the University of Warwick. In 2025, both organizations were awarded the Royal Academy of Engineering's Lord Bhattacharyya Award for their pioneering partnership. Professor Kerry Kirwan, Dean of WMG, noted that the celebrated partnership with the Tata Group stretches back decades, built on extensive collaboration across research, education, and innovation.