Infosys has announced the launch of 'Ally', an artificial intelligence-powered chatbot designed to revolutionize the tennis fan experience through its partnership with the Association of Tennis Professionals (ATP). This innovative technology solution represents a significant step forward in sports fan engagement and demonstrates Infosys's commitment to AI-driven solutions.

AI-Powered Fan Engagement Solution

The newly unveiled 'Ally' chatbot is specifically designed to enhance the overall experience for tennis fans by providing real-time insights and facilitating interactive conversations. This AI-powered solution aims to bridge the gap between fans and the sport, offering immediate access to information and creating more engaging interactions during tennis events.

Extended Partnership Through 2028

As part of this technological advancement, Infosys has extended its partnership with ATP through 2028. This extension underscores the successful collaboration between the technology giant and the professional tennis organization, highlighting their shared vision for innovation in sports technology.

Technology Features and Capabilities

The 'Ally' chatbot offers several key features designed to enhance fan engagement:

• Real-time insights during tennis matches and tournaments
• Interactive conversation capabilities for fan queries
• Enhanced accessibility to tennis-related information
• Improved overall fan experience through AI-powered interactions

Strategic Implications

This launch represents Infosys's continued focus on artificial intelligence applications in the sports industry. The partnership extension through 2028 provides a stable foundation for further technological innovations and demonstrates the company's long-term commitment to sports technology solutions. The 'Ally' chatbot positions Infosys as a leader in AI-driven fan engagement platforms within the professional sports sector.

Infosys has unveiled 'Ally', an artificial intelligence-powered chatbot designed to transform the tennis fan experience through advanced digital engagement capabilities. The launch marks a significant milestone in the company's sports technology initiatives, coinciding with the extension of its partnership with the Association of Tennis Professionals (ATP) through 2028.

AI-Powered Fan Engagement Solution

The newly launched 'Ally' chatbot leverages artificial intelligence to deliver comprehensive tennis-related services to fans worldwide. The platform is engineered to provide real-time insights and facilitate interactive conversations, enabling tennis enthusiasts to access tournament information, player statistics, and match updates through an intuitive conversational interface.

Extended ATP Partnership Framework

The launch of 'Ally' aligns with Infosys' extended partnership agreement with the ATP, which now runs through 2028. This strategic collaboration reinforces the company's position as a key technology partner in professional tennis, building upon its existing digital transformation initiatives within the sport.

Technology Integration and Capabilities

'Ally' represents Infosys' commitment to advancing sports technology through artificial intelligence applications. The chatbot's interactive chat functionality is designed to enhance fan engagement by providing:

• Real-time tournament insights and updates
• Interactive conversational experiences
• Comprehensive tennis-related information access
• Enhanced digital fan engagement tools

Strategic Impact on Sports Technology

The introduction of 'Ally' demonstrates Infosys' continued investment in innovative technology solutions for the sports entertainment industry. The AI chatbot serves as a bridge between traditional tennis viewing experiences and modern digital engagement expectations, positioning the company at the forefront of sports technology innovation.

This development reinforces Infosys' role as a technology enabler in professional tennis, extending its digital transformation capabilities beyond traditional IT services into specialized sports entertainment applications through the extended ATP partnership framework.