Swiggy, Zepto, Blinkit Resume Normal Operations After Gig Worker Strike Resolution

2 min read Updated on 26 Dec 2025, 02:13 PM

Reviewed by

Radhika SScanX News Team

AI Summary

Major food delivery and quick-commerce platforms including Swiggy, Zepto, and Blinkit have returned to normal operations following the resolution of gig worker strikes that caused significant service disruptions during Christmas and New Year's Eve. The strikes, organized by IFATW, centered on demands to withdraw 10-minute delivery commitments and improve working conditions, with particular impact in the National Capital Region.

*this image is generated using AI for illustrative purposes only.

Food delivery and quick-commerce platforms across India have returned to normal operations following the resolution of gig worker strikes that significantly disrupted services during the Christmas and New Year period. Swiggy , Zepto, Blinkit, and other major platforms experienced service interruptions as delivery partners participated in nationwide protests organized by the Indian Federation of App-Based Transport Workers (IFATW).

Strike Timeline and Resolution

The delivery disruptions occurred in two phases, with the first strike taking place on December 25 during peak year-end demand, followed by a second action on December 31 during New Year's Eve celebrations. The protests have now been resolved, allowing platforms to restore their regular delivery services.

Strike Timeline	Status
December 25 Strike	Christmas Day disruptions
December 31 Strike	New Year's Eve impact
Current Status	Operations normalized
Affected Platforms	Swiggy, Zepto, Blinkit, Zomato

Previous Strike Impact

During the strikes, delivery services experienced significant disruptions across major platforms including Swiggy, Zomato, Zepto, Blinkit, Amazon, and Flipkart. The impact was most severe in Gurgaon and the National Capital Region (NCR), where quick-commerce deliveries were completely suspended in several localities.

Platform Impact During Strikes	Previous Status
Swiggy Instamart	Delayed and cancelled orders
Zepto	Unable to fulfill order quantum
Blinkit	Suspended deliveries in NCR areas
Primary Affected Areas	Gurgaon and National Capital Region

Worker Demands and Concerns

The strikes centered on key demands including withdrawal of ultra-fast delivery promises, particularly the controversial 10-minute delivery models. Workers argued these timeframes compromised safety and working conditions while reducing earnings despite increased order volumes.

Key Issues Raised:

Withdrawal of 10-minute delivery commitments
Guaranteed rest breaks during shifts
Transparent incentive structures
Minimum per-order payout guarantees
Access to social security benefits including accident insurance

Political attention was drawn to gig economy working conditions when Aam Aadmi Party leader Raghav Chadha highlighted a Blinkit delivery worker's earnings structure, showing challenging economic realities in the sector.

Worker Earnings Example	Details
Total Deliveries	28 orders
Working Hours	15 hours
Total Earnings	₹763.00
Hourly Rate	₹52.00 (before expenses)

With operations now normalized, the resolution of these strikes marks a return to regular service levels for customers across India's major quick-commerce and food delivery platforms.