Exelon launched its new "ON for You" advertising campaign this week to address rising energy supply costs and reliability concerns impacting families and small businesses. The campaign features real customers from Exelon’s operating companies, including Atlantic City Electric, BGE, ComEd, Delmarva Power, PECO, and Pepco, sharing their experiences with affordability and reliable energy. Funded entirely by shareholders, the campaign is not charged to or recovered from customers through utility rates.
The initiative complements The Exelon Promise, a comprehensive effort to keep bills as low as possible through direct customer relief and advocacy for long-term solutions. Calvin Butler, President and CEO of Exelon, stated that the campaign underscores the company’s commitment to delivering safe, reliable energy while mitigating the financial burden on households.
The Exelon Promise
The Exelon Promise combines immediate customer relief with policy advocacy to address the drivers of rising energy costs. Key components of the initiative include:
- Direct customer relief: Exelon launched a $60 million Customer Relief Fund in 2025, providing financial assistance to more than 100,000 low- and middle-income residents and small businesses.
- Customer savings: Exelon’s operating companies are ranked among the nation’s most reliable utilities, saving customers more than $1 billion in avoided outages in 2025. Operational management saves customers approximately $580 million per year.
- Innovative customer protections: Agreements with large power users, such as data centers, include Transmission Security Agreements (TSAs) to shield existing customers from unfair cost impacts.
- Advocating long-term fixes: Exelon advocates for utility-generated power, which experts estimate could deliver up to $20 billion in customer savings in a single year while improving reliability.
Reliability and Supply Challenges
The campaign launch coincides with a summer of extreme heat and record electricity demand, highlighting the need for grid modernization and infrastructure investment. According to a Department of Energy report, significant transmission expansion is required to meet growing demand driven by AI, electrification, and economic growth. Exelon reports that 75% of increases on customer bills are driven by supply costs.
Featured stories in the campaign include Gerard, a BGE customer relying on reliable energy for communication, and Tracy, a ComEd customer concerned about higher bills. The campaign also highlights employees who began as Exelon STEM scholarship recipients, reinforcing the company’s investment in the workforce.