Zoom appoints Carlos Quaderi as Head of APAC to drive AI growth
Zoom Communications, Inc. has appointed Carlos Quaderi as Head of Asia Pacific (APAC), effective August 1, 2026, to drive AI-powered growth. He will lead the go-to-market strategy across ANZ, Asia, India, and Korea, focusing on CX, SMB, and channel expansion. Quaderi, a 30-year industry veteran, previously led Zoom's Asia operations and held senior roles at Workday, AWS, and Microsoft.

*this image is generated using AI for illustrative purposes only.
Zoom Communications, Inc. has appointed Carlos Quaderi as Head of Asia Pacific (APAC), effective August 1, 2026, to drive the next phase of AI-powered growth in the region. The appointment underscores Zoom's continued investment in APAC as a strategic growth market, where organizations are increasingly adopting AI-powered systems to reduce complexity and connect workflows. Quaderi will focus on advancing the company's strategic priorities, including the customer experience (CX) business, the small and medium-sized business (SMB) segment, and channel expansion.
Reporting directly to Graeme Geddes, Zoom’s Chief Sales and Growth Officer, Quaderi will lead the go-to-market strategy across APAC: Australia and New Zealand (ANZ), Asia, India, and Korea, excluding Japan. He previously served as Zoom's Head of Asia, where he drove regional strategy, sales execution, and go-to-market initiatives for Southeast Asia, Hong Kong SAR, and Taiwan. In his expanded role, he will work closely with regional teams and global leadership to accelerate business growth.
Quaderi brings more than 30 years of experience to the position, having held senior leadership roles at Workday, Amazon Web Services, and Microsoft. His background includes leading go-to-market strategy and enterprise growth across Asia Pacific and Japan. He will remain based in Singapore and continue overseeing Zoom's Asia business during the transition.
"APAC is a critical growth region, and our continued investment reflects the opportunities we see across enterprise & SMB segments, CX business, and our partner ecosystem," said Geddes. "Carlos has been instrumental in building our momentum, and expanding his leadership is a natural next step. His deep understanding of the region, customer focus, and track record will help more organizations embrace Zoom's AI capabilities."
Zoom continues to invest across the APAC region, expanding its partner ecosystem and opening a new Singapore office. The company’s open platform ecosystem integrates with existing business applications to help organizations improve collaboration, deepen human connections, and elevate customer experiences.
How will Zoom differentiate its AI-powered CX offerings to capture market share from established regional competitors?
What specific AI innovations does Zoom plan to prioritize to address the unique needs of the diverse SMB segment across APAC?
Could this leadership expansion signal a strategic shift towards direct sales over the traditional partner-reliant model in certain APAC markets?



























