CCPA Imposes ₹44 Lakh Penalty on Meta, Amazon, Flipkart for Unauthorized Walkie-Talkie Sales
The Central Consumer Protection Authority imposed ₹44.00 lakh in penalties on eight e-commerce entities for selling unauthorized walkie-talkies, violating consumer protection and telecom laws. Thirteen companies including Meta, Amazon, Flipkart, JioMart, Meesho, and IndiaMart received notices in the suo motu action. The enforcement demonstrates regulatory commitment to ensuring e-commerce platforms comply with product authorization requirements.

*this image is generated using AI for illustrative purposes only.
The Central Consumer Protection Authority (CCPA) has imposed penalties totaling ₹44.00 lakh on eight e-commerce entities for illegally selling unauthorized walkie-talkies on their platforms. The regulatory action represents a significant enforcement measure against violations of consumer protection and telecommunications laws.
Regulatory Action Details
The CCPA initiated suo motu action against multiple e-commerce platforms for listing and selling unauthorized walkie-talkies, citing violations of the Consumer Protection Act, 2019 and telecom laws. The consumer protection watchdog issued final orders against eight entities, resulting in the collective penalty amount.
Companies Under Scrutiny
The enforcement action encompassed 13 e-commerce companies that received notices from the CCPA. The affected platforms represent a diverse range of online marketplaces and retailers:
| Platform Type: | Companies |
|---|---|
| Major E-commerce Giants: | Amazon, Flipkart |
| Social Commerce: | Meta Platforms Inc. (Facebook Marketplace) |
| Regional Platforms: | JioMart, Meesho, IndiaMart |
| Specialized Retailers: | Chimiya, Talk Pro, MaskMan Toys, TradeIndia |
| Other Entities: | Antriksh Technologies, Vardaanmart, Krishna Mart |
Legal Framework and Violations
The CCPA's action was based on violations of multiple regulatory frameworks. The Consumer Protection Act, 2019 provides the authority with powers to take suo motu action against unfair trade practices and violations of consumer rights. Additionally, telecom laws govern the sale and distribution of communication devices like walkie-talkies, which require proper authorization for legal sale in India.
Enforcement Impact
The penalty structure demonstrates the CCPA's commitment to enforcing compliance across e-commerce platforms of varying sizes. While 13 companies received notices, eight entities ultimately faced financial penalties, indicating that some platforms may have taken corrective measures or provided satisfactory explanations during the enforcement process.
The action highlights the regulatory scrutiny facing e-commerce platforms regarding the products they allow on their marketplaces, particularly items that fall under specific licensing or authorization requirements.


























