Bharti Airtel Receives ₹17.01 Lakh TRAI Penalty for Regulatory Non-Compliance
Bharti Airtel Limited has been penalized ₹17.01 lakh by TRAI for alleged violations of complaint redressal procedures under Telecom Commercial Communications Customer Preference Regulations, 2018, during the quarter ended March 2024. The company has formally disclosed this regulatory action to stock exchanges under SEBI Listing Regulations and stated its intention to challenge the order through appropriate legal measures.

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Bharti Airtel Limited has received a formal order from the Telecom Regulatory Authority of India (TRAI) imposing a financial disincentive of ₹17.01 lakh for alleged regulatory non-compliance. The telecommunications major disclosed this development through an official regulatory filing under Regulation 30 of SEBI Listing Regulations, submitted to both NSE and BSE on February 27, 2026.
Official TRAI Order Details
The regulatory filing reveals that TRAI has levied a financial penalty amounting to ₹17,01,000 (Rupees Seventeen Lakh One Thousand only) on the company. The order was received on February 27, 2026 at 11:23 AM IST, with the penalty relating to alleged violations during the quarter ended March 2024.
| Parameter: | Details |
|---|---|
| Penalty Amount: | ₹17,01,000 |
| Regulatory Authority: | Telecom Regulatory Authority of India (TRAI) |
| Order Receipt Date: | February 27, 2026 at 11:23 AM IST |
| Applicable Period: | Quarter ended March 2024 |
| Filing Date: | February 27, 2026 |
| Document Time: | 21:19:06 +05'30' |
Nature of Regulatory Violation
According to the official disclosure submitted to stock exchanges, the penalty stems from "redressal of complaints not in line with provisions of Telecom Commercial Communications Customer Preference Regulations, 2018." The violation specifically relates to the company's complaint handling mechanisms during the quarter ended March 2024, which allegedly did not comply with prescribed regulatory standards.
Company's Official Response
In the regulatory filing signed by Company Secretary and Compliance Officer Rohit Krishan Puri, Bharti Airtel has formally stated its disagreement with the TRAI order. The company declared that it "does not agree with the Order and will take appropriate action(s) for rectification/reversal of the same."
Regarding financial implications, the company has clarified in its disclosure that "the maximum financial impact/implication is to the extent of the financial disincentive levied," effectively limiting the monetary impact to ₹17.01 lakh.
Regulatory Compliance Framework
The disclosure was made pursuant to Regulation 30 read with Clause 20 of Para A of Part A of Schedule III of SEBI Listing Regulations. The formal communication was addressed to both National Stock Exchange of India Limited and BSE Limited, ensuring compliance with dual listing requirements. The company has declared that all information provided in the disclosure is "true, correct and complete to the best of our knowledge and belief" in accordance with Regulation 30(13) of SEBI Listing Regulations.
This regulatory action highlights the telecommunications sector's stringent compliance requirements, particularly regarding customer preference regulations and complaint redressal mechanisms established under TRAI's framework.
Historical Stock Returns for Bharti Airtel
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -2.61% | -5.50% | -5.31% | -1.33% | +13.87% | +244.16% |


































