Niva Bupa Health Insurance Company Limited has made the audio recording of its earnings conference call available to investors and analysts, providing detailed insights into the insurer’s financial and operational performance for the quarter ended June 30, 2026 (Q1FY27). The call, held on July 30, 2026, was coordinated by ICICI Securities and featured key senior executives who addressed market queries regarding the company’s strategy and results. This disclosure ensures that all stakeholders have equal access to management’s commentary on the quarter’s outcomes.

Call Execution and Leadership Participation

The conference call included participation from top leadership, offering a comprehensive view of the company’s direction. Key executives present during the session were:

• Krishnan Ramachandran, Managing Director & CEO
• Ankur Kharbanda, Executive Director & Deputy CEO
• Vishwanath Mahendra, Executive Director & CFO
• Bhabatosh Mishra, Chief Operating Officer
• Vikas Jain, Chief Investment Officer

These leaders engaged with analysts on critical business developments, allowing stakeholders to directly assess the company’s performance metrics and strategic initiatives for Q1FY27.

Accessing the Audio Recording

Following the live event, Niva Bupa Health Insurance Company Limited uploaded the audio recording to its investor relations page. Interested parties can access the recording at https://transactions.nivabupa.com/pages/investor-relations.aspx . This step aligns with regulatory requirements to disclose material information simultaneously to all investors.

Regulatory Compliance and Coordination

The submission was formally communicated by Aparna Sharma, Company Secretary and Compliance Officer, on July 30, 2026. The intimation was filed with both the National Stock Exchange of India Limited and BSE Limited under Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. ICICI Securities served as the call coordinator, facilitating the technical aspects of the conference.

The availability of the earnings call audio marks the completion of the immediate disclosure cycle for Q1FY27, serving as a permanent reference for market participants analyzing the insurer’s performance.

Niva Bupa Health Insurance Company filed its Business Responsibility and Sustainability Report (BRSR) for the financial year 2025-26, reporting a turnover of ₹8,58,592 lakhs and a net worth of ₹3,21,897 lakhs. The report outlines the company's approach to responsible business conduct, emphasizing governance, customer-centricity, and environmental sustainability. As a health insurer, the company focuses on creating long-term value through ethical practices and stakeholder engagement. The report is prepared on a standalone basis and conforms to the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015. Nangia & Co. LLP provided BRSR Core assurance for the report.

Governance and Oversight

The Board of Directors serves as the highest authority for oversight, with sustainability matters managed by the Corporate Social Responsibility, ESG and Climate Change Committee. Bupa Singapore Holdings Pte Ltd is identified as the holding company with a 55.36% share. The company's operations span 210 offices across 27 states and 8 union territories, and it does not export its products or services.

Financial and Operational Metrics

The company reported a paid-up capital of ₹1,84,746 lakhs for the financial year 2025-26. The workforce comprised 10,191 permanent employees, with women representing 24.53% of the total staff. The company employed 63 differently abled individuals. Women held 18.18% of the Board of Directors positions and 25% of Key Managerial Personnel roles.

Employee Statistics and Diversity

The turnover rate for permanent employees was 31.6% in FY 2025-26, a decrease from 46.5% in the previous year. The organization achieved a Trust Index score of 84 and a 5/5 Culture Audit rating, improving from 3/5 two years ago. These results contributed to Niva Bupa being recognized as a Great Place to Work® Certified organization.

Environmental Performance

The company reported total energy consumption of 11,402.47 GJ from non-renewable sources. Total Scope 1 and Scope 2 emissions were 2,501.71 metric tonnes of CO2 equivalent. Water withdrawal totaled 1,08,842.67 kiloliters, entirely from third-party sources. The company recycled 0.218 metric tonnes of e-waste during the year.

Stakeholder Grievances and CSR

The company received 6,399 customer complaints, with 44 pending resolution at the end of the year. It reported 31 whistleblower complaints and 54 anti-fraud complaints. Under the Sexual Harassment of Women at Workplace Act, 22 complaints were filed. Corporate Social Responsibility initiatives, including the 'Health for All' project, benefitted 66,535 persons.