BSNL Launches Voice Over WiFi Services Nationwide — Free Wi-Fi Calling Now Available

2 min read     Updated on 01 Jan 2026, 06:29 PM
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AI Summary

BSNL has launched Voice over WiFi (VoWiFi) services nationwide, enabling customers to make calls over Wi-Fi networks using existing mobile numbers without additional applications. The free IMS-based service supports seamless handovers between Wi-Fi and mobile networks and is particularly beneficial for areas with weak mobile signals. This launch is part of BSNL's network modernisation programme aimed at improving connectivity in underserved areas.

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Bharat Sanchar Nigam Ltd. (BSNL), India's state-owned telecommunications provider, announced the nationwide rollout of Voice over WiFi (VoWiFi) services on Thursday. The service, also known as Wi-Fi Calling, is now available to BSNL customers across all telecom circles in the country. VoWiFi enables customers to make and receive voice calls and messages over Wi-Fi networks, providing clear and reliable connectivity in areas with weak mobile signals such as homes, offices, basements, and remote locations.

How VoWiFi Technology Works

VoWiFi operates as an IMS-based service that supports seamless handovers between Wi-Fi and mobile networks. According to the ministry's statement, calls are made using the customer's existing mobile number and phone dialer, eliminating the need for third-party applications. The technology is supported on most modern smartphones and requires users to simply enable Wi-Fi Calling in their handset settings.

Feature: Details
Technology: IMS-based service
Network Support: Seamless Wi-Fi to mobile handover
Application Required: No third-party apps needed
Device Compatibility: Most modern smartphones
Setup: Enable in handset settings

Service Activation Process

Customers can activate VoWiFi by following a simple four-step process. The activation requires connecting the handset to Wi-Fi, accessing the SIM Card & Mobile Data settings, selecting the appropriate SIM, and enabling Wi-Fi Calling or VoWiFi option. For device compatibility and support queries, customers can visit the nearest BSNL customer service centre or contact the BSNL helpline.

Cost Structure and Benefits

VoWiFi is offered free of cost with no additional charges for Wi-Fi calls. The service helps reduce network congestion and proves particularly beneficial in rural and remote areas where mobile coverage may be limited, provided a stable Wi-Fi connection is available. This includes connectivity through BSNL Bharat Fibre or other broadband services.

Service Aspect: Details
Cost: Free of charge
Additional Fees: No extra charges for Wi-Fi calls
Network Impact: Reduces network congestion
Coverage Areas: Rural and remote locations
Broadband Support: BSNL Bharat Fibre and other services

Strategic Significance

The launch of VoWiFi represents an important step in BSNL's network modernisation programme and demonstrates the company's commitment to improving connectivity across the country. The ministry emphasised that this initiative particularly focuses on enhancing services in underserved areas, addressing connectivity challenges in regions with limited mobile coverage through Wi-Fi infrastructure.

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