AI Revolution in Indian Banking: Reshaping Jobs Amid Productivity Challenges

2 min read     Updated on 25 Aug 2025, 11:16 PM
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Reviewed by
Jubin VergheseScanX News Team
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Overview

BCG report reveals AI could transform 35-50% of jobs in Indian banking. Despite a five-fold increase in IT spending over a decade, productivity gains remain low at 1%. Banks face challenges including the need for banking assets growth to outpace GDP growth, slowed credit growth, declining new-to-credit customers, and limited credit penetration. The sector must strategically implement AI, reskill workforce, expand credit access, and improve efficiency to support India's economic growth and maintain global competitiveness.

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*this image is generated using AI for illustrative purposes only.

The Indian banking sector stands on the cusp of a significant transformation, with artificial intelligence (AI) poised to reshape up to half of all jobs in the industry, according to a recent report by Boston Consulting Group (BCG). This development comes at a critical juncture for Indian banks, which are grappling with limited productivity gains despite substantial increases in IT spending over the past decade.

AI's Potential Impact on Banking Jobs

BCG's report reveals that AI adoption could potentially reshape between 35% to 50% of jobs in the Indian banking sector. This forecast underscores the far-reaching implications of AI technology for the workforce in one of India's crucial economic sectors.

Productivity Paradox: Rising Costs, Stagnant Gains

Despite a five-fold increase in IT spending by Indian banks over the last ten years, productivity gains have remained stubbornly low at just 1%. This disparity highlights a significant challenge for the sector:

  • IT costs have grown at an annual rate of 17.40%
  • Operating expenses have increased in tandem
  • Indian banks are lagging behind their global counterparts in terms of productivity

Ruchin Goyal, a senior partner at BCG, emphasized the necessity for banks to embrace AI technologies to break through these "sticky cost structures."

Challenges for India's Banking Sector

The BCG report outlines several challenges facing India's banking industry:

  1. Growth Imperative: To support the Viksit Bharat (Developed India) mission, banking assets growth must outpace nominal GDP growth by 3-3.50 percentage points.

  2. Moderated Credit Growth: Credit growth has slowed to 12.00%, compared to a 9.80% rise in nominal GDP.

  3. Declining New-to-Credit Customers: The share of new-to-credit customers in retail lending is decreasing by about 2.00% annually.

  4. Limited Credit Penetration: Only one-third of Indian adults have credit records, indicating significant room for financial inclusion.

The Way Forward

The findings of the BCG report suggest that the Indian banking sector is at a critical juncture. While AI presents opportunities for efficiency and innovation, it also poses challenges in terms of job transitions and skill development. Banks will need to navigate this technological shift carefully, balancing the need for improved productivity with the imperative of maintaining a skilled and adaptable workforce.

As the sector moves forward, the focus will likely be on:

  1. Strategic AI implementation to enhance productivity
  2. Reskilling and upskilling of the workforce
  3. Expanding credit access to support economic growth
  4. Improving operational efficiency to compete globally

The coming years will be crucial for Indian banks as they adapt to these technological changes and strive to support India's economic ambitions while maintaining their competitive edge in the global financial landscape.

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US Tariff Uncertainty Prompts Market Expert to Favor Private Banks Over IT Sector

1 min read     Updated on 12 Aug 2025, 05:24 PM
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Reviewed by
Shriram ShekharScanX News Team
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Overview

The Indian stock market faces uncertainty due to US tariffs and low earnings growth. FY26 earnings growth estimates have been revised down to 10-12%. For long-term investors, private banks, defense stocks, and select consumer discretionary sectors like hospitals are recommended. Consumer staples and traditional IT companies are sectors to avoid. The market landscape is changing, requiring a cautious and selective investment approach.

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*this image is generated using AI for illustrative purposes only.

The Indian stock market is facing uncertainty due to the recent US tariff rate of 50% on Indian goods, compounding existing concerns about low earnings growth and valuation premiums. This shift in the economic landscape has led to a reevaluation of investment strategies, with experts like Manishi Raychaudhuri, CEO of Emmer Capital Partners, offering insights on navigating the current market conditions.

Geopolitical Shift and Earnings Outlook

Raychaudhuri points out a significant change in India's geopolitical position. He notes that the country has moved from being in a 'geopolitical sweet spot' a year ago to facing current uncertainty. This shift has had a tangible impact on earnings projections:

  • FY26 earnings growth estimates have been revised downward to 10-12% from the previous 16-17% projected four to five months ago.
  • There's potential for further decline based on ongoing corporate commentary.

Investment Recommendations

For investors with a longer-term perspective of two to three years, Raychaudhuri offers several recommendations:

1. Private Banks

These are highlighted as a favored sector due to:

  • Consistent market share gains
  • Better technology implementation
  • Superior asset quality compared to public sector banks

2. Defense Stocks

Despite high valuations, the expert sees potential in this sector.

3. Consumer Discretionary

Specific areas of interest include:

  • Hospitals
  • Diagnostics

However, Raychaudhuri advises sensitivity to valuations in these sectors.

Sectors to Avoid

The expert expresses a negative outlook on two key sectors:

1. Consumer Staples

No specific reasons were provided for this negative stance.

2. Information Technology (IT)

Traditional IT companies are facing significant challenges:

  • Difficulties in maintaining growth rates
  • Pressure on margins due to AI risks
  • Need for reinvention to overcome these challenges

Market Implications

The combination of US tariff uncertainty and sector-specific challenges is reshaping the Indian stock market landscape. Investors are advised to be cautious and selective, focusing on sectors that show resilience and growth potential in the face of these headwinds.

As the market adapts to these new realities, the banking sector, particularly private banks, appears to be better positioned to weather the storm. Their technological advancements and superior asset quality may provide a buffer against the broader market uncertainties.

The expert's recommendations underscore the importance of a nuanced approach to investing in the current climate, balancing potential growth areas like defense and healthcare with caution regarding traditionally strong sectors like IT and consumer staples.

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