Insurance Giants Slash Distributor Commissions by 18% Following GST Policy Shift
Niva Bupa, Care Health, and ICICI Lombard have reduced commissions to distributors by 18% in response to recent GST policy changes. The government exempted individual insurance policies from GST but withdrew input tax credit for insurers. This has led to restructured commission structures, treating them as GST-inclusive. The health insurance sector faces potential annual losses of ₹1,800 crore, while the overall industry impact is estimated at ₹15,000 crore. The policy change affects various insurance types differently, with term insurance and ULIPs previously subject to 18% GST. The industry's response of passing costs to distributors raises questions about the effectiveness of the policy in achieving its goal of expanding insurance penetration.

*this image is generated using AI for illustrative purposes only.
In a significant development for the insurance sector, major players including Niva Bupa, Care Health, and ICICI Lombard have implemented an 18% reduction in commissions paid to distributors. This move comes in the wake of recent changes to the Goods and Services Tax (GST) policy for insurance products.
Impact of GST Policy Change
The Indian government recently decided to exempt individual insurance policies from GST while simultaneously withdrawing input tax credit (ITC) for insurers. In response, insurance companies have restructured their commission structures, treating them as GST-inclusive. This effectively reduces the payout to distributors by 18%.
To illustrate, a commission that was previously ₹1,000 now equates to ₹847, representing a substantial cut for insurance agents and other distribution channels.
Sector-wide Financial Implications
The repercussions of this policy shift are far-reaching:
- Health Insurance Sector: Facing potential annual losses of approximately ₹1,800 crore
- Retail Market Impact: Commissions represent 15-20% of the ₹40,000-50,000 crore retail market
- Life Insurance Sector: Previously paid ₹24,000 crore in GST, offset by ₹14,000 crore of ITC
- Overall Industry Hit: With credits now unavailable, the sector faces a ₹15,000 crore impact
Previous GST Structure
Before the policy change, life insurance policies were subject to varying GST rates:
Type of Insurance | GST Rate |
---|---|
Term insurance and ULIPs | 18.00% |
First-year traditional plans | 4.50% |
Renewals | 2.25% |
Insurers could previously claim ITC of 2.2-2.7%, which is no longer available under the new structure.
Government's Intention vs. Industry Response
The government's decision to exempt individual life and health insurance from GST was aimed at expanding insurance penetration and reducing costs for consumers. However, the industry's response of passing costs to distributors rather than customers raises questions about the policy's effectiveness in achieving its intended goals.
ICICI Lombard's Recent Corporate Actions
While not directly related to the commission cuts, it's worth noting that ICICI Lombard, one of the affected insurers, has been active in other areas of its business. According to recent LODR data:
- The company allotted 96,554 equity shares under its employee stock option schemes.
- This allotment includes 94,648 shares under the ICICI Lombard Employees Stock Option Scheme - 2005 and 1,906 shares under the ICICI Lombard - Employees Stock Unit Scheme – 2023.
These corporate actions suggest that despite the challenges posed by the GST policy changes, ICICI Lombard continues to focus on employee incentivization and retention strategies.
Conclusion
The insurance sector is grappling with significant financial challenges following the GST policy shift. As companies adjust their commission structures to mitigate losses, the impact on distributors and potentially on insurance penetration rates remains to be seen. The industry's response to these changes will be crucial in shaping the future landscape of insurance distribution in India.