Disney Streaming Services Lose 1.7 Million Subscribers Amid Jimmy Kimmel Show Controversy
Disney's streaming platforms lost over 1.7 million paid subscriptions across Disney+, Hulu, and ESPN during September 17-23, a 436% increase from typical losses. The cancellations followed the temporary suspension of Jimmy Kimmel Live! due to controversial comments about a MAGA influencer. Social media campaigns urged users to cancel subscriptions. Disney quickly reversed its decision, bringing the show back on September 23. The company announced a subscription price increase shortly after Kimmel's reinstatement.

*this image is generated using AI for illustrative purposes only.
Disney's streaming platforms experienced a significant setback, losing over 1.7 million paid streaming subscriptions across Disney+, Hulu, and ESPN during the week of September 17-23. This mass cancellation event represents a 436% increase compared to typical subscriber losses during the same period.
Jimmy Kimmel Live! Suspension Sparks Controversy
The unprecedented wave of cancellations appears to be directly linked to the temporary suspension of the popular late-night show, Jimmy Kimmel Live! The show was taken off the air on September 17 following pressure from the Federal Communications Commission (FCC) on local television stations. The controversy stemmed from comments made by Jimmy Kimmel regarding the killing of MAGA influencer Charlie Kirk.
Social Media Backlash and Disney's Response
As news of the show's suspension spread, social media platforms saw a surge in hashtags urging users to cancel their subscriptions to Disney-owned streaming services. These online campaigns gained significant traction during the show's absence.
Facing mounting pressure and subscriber losses, Disney swiftly reversed its stance. On September 22, the company announced that Jimmy Kimmel Live! would return to the air, with the show resuming its regular schedule on September 23.
Timing of Subscription Price Increase
Interestingly, Disney announced a subscription price increase shortly after Kimmel's reinstatement. Sources close to the matter suggest that the company may have expedited the show's return to minimize potential fallout ahead of this planned price hike.
Implications for Disney's Streaming Strategy
This incident highlights the delicate balance media companies must maintain between content decisions, public relations, and subscriber retention. As streaming becomes an increasingly competitive space, such controversies can have substantial financial implications.
The loss of 1.7 million subscribers in just one week underscores how quickly consumer sentiment can shift in the digital age and the power of social media campaigns to influence subscriber behavior on a large scale.
Uncertain Future for Subscriber Base
While the immediate impact of the controversy is clear, the long-term effects remain uncertain. A key question looming over Disney is how many of the cancelled subscribers will choose to return to their streaming platforms. The company faces the challenge of rebuilding trust and potentially winning back a significant portion of its lost audience.
As Disney navigates the aftermath of this event, industry observers will be keenly watching to see how the company adapts its content and communication strategies to prevent similar incidents in the future and maintain its position in the highly competitive streaming market.