IndiaMART InterMESH Targets Long-Term EBITDA Margin of 33%, Focuses on Customer Retention
IndiaMART InterMESH, a leading B2B e-commerce platform in India, aims for double-digit growth this financial year with a long-term EBITDA margin target of 33%. The company reported a 34.65% year-on-year increase in Q1 consolidated net profit to Rs 153.50 crore, with total income up 20.8% to Rs 464.50 crore. CEO Dinesh Agarwal noted current EBITDA margins of 38-39% are above the long-term target due to reduced sales investments. The company is prioritizing retention improvements for Silver customers through product enhancements and better training. Gold and Platinum subscribers, comprising nearly 50% of the customer base, contribute 75% of revenue. IndiaMART plans to maintain quarterly advertising spending at Rs 6-10 crore for the next two quarters.

*this image is generated using AI for illustrative purposes only.
IndiaMART InterMESH , a leading B2B e-commerce platform in India, has set its sights on achieving double-digit growth in the current financial year while aiming for a long-term EBITDA margin of 33%. This strategic move comes as the company shifts its focus towards improving customer retention, particularly in the Silver category.
Financial Performance and Growth Strategy
IndiaMART reported strong financial results for the first quarter, with consolidated net profit rising by 34.65% year-on-year to Rs 153.50 crore. The company's total income also saw a significant increase of 20.8%, reaching Rs 464.50 crore.
CEO Dinesh Agarwal explained that the company's current EBITDA margins of 38-39% are higher than the long-term target due to reduced sales investments. This reduction was primarily caused by high churn rates in the Silver customer category.
Customer Retention and Revenue Distribution
The company is now prioritizing retention improvements for Silver customers through product enhancements and better training, rather than increasing sales expenditure. This strategy aims to address the churn issue while maintaining a healthy financial position.
IndiaMART's customer base shows an interesting revenue distribution:
Customer Category | Subscriber Percentage | Revenue Contribution |
---|---|---|
Gold and Platinum | Nearly 50% | 75% |
Top 10% | 10% | 50% |
This distribution highlights the importance of higher-tier customers to the company's revenue stream.
Advertising and Marketing Strategy
Despite the focus on customer retention, IndiaMART plans to maintain its advertising spending at Rs 6-10 crore per quarter for the next two quarters. This consistent investment in marketing suggests the company's commitment to balancing growth with profitability.
Investor Relations
In a recent disclosure to the stock exchanges, IndiaMART announced an upcoming one-on-one call with Generation Investment Management LLP on July 21, 2025. This engagement with institutional investors demonstrates the company's commitment to transparent communication with its stakeholders.
Market Response
Following the announcement of these strategic plans, IndiaMART's shares closed 1.87% lower at Rs 2,603.00. This slight dip may reflect the market's initial reaction to the company's long-term margin targets and strategic shift towards customer retention.
As IndiaMART InterMESH navigates its growth strategy, balancing customer retention with profitability targets, investors and market watchers will be keen to observe how these initiatives impact the company's performance in the coming quarters.
Historical Stock Returns for IndiaMART InterMesh
1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
---|---|---|---|---|---|
-1.93% | -6.01% | +1.55% | +18.97% | -10.70% | +126.23% |